661 Northern Boulevard
Great Neck, NY 11021

Get Directions

Sales: 855-842-1086

Used Cars: 855-842-1086

Reviews of Biener Ford

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

516 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Steve Tomasik was the gentleman who handled my check in

Reviewed by Linda CommanderOctober 25, 2024

Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing this incredible feedback! We’re delighted to hear that Steve made such a positive impression and turned your experience around. His dedication to ensuring a smooth and transparent repair process is exactly what we strive for, and it’s wonderful to know he’s earned your trust. We look forward to assisting you with all your future automotive needs – welcome to the Biener Ford family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Overall great experience.

Reviewed by Bennett from White Plains, NYSeptember 14, 2024

Overall great experience. I was interested in purchasing a preowned expedition. The sales staff were extremely accommodating patient and willing to go the extra mile to make sure the deal got done. And particular Andre was great to work with, and I would highly recommend them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the wonderful review! We’re thrilled to hear that you had a great experience with our team, especially Andre. We appreciate your recommendation and look forward to serving you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Brought our company Ford Transit 350 in for side view

Reviewed by LANCEJuly 30, 2024

Brought our company Ford Transit 350 in for side view mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly recommend Biener Ford for service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the 5-star review! We’re glad to hear that Stev Tomasik provided great service for your Ford Transit 350. We appreciate your recommendation and are happy to have met your needs in a professional manner.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top