Gowanda Ford Inc. in Gowanda including address, phone, dealer reviews, directions, a map, inventory and more

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14650 US-62
Gowanda, NY 14070

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Gowanda Ford Inc.

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Detail

Reviewed by Robert O?Connor from Gowanda, NYMay 30, 2021

Had my Ford Fusion detailed at Gowanda Ford. They did a beautiful job for a very reasonable price and delivered the car to my home to boot.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Jennifer Mitchell from Cattaraugus, NYFebruary 02, 2020

The employees are always so friendly and helpful. I would go back to purchase another car there

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jennifer, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Worst buying experience , never again

Reviewed by Robert Culver from IrvingMarch 06, 2019

Worst buying experience ever , car was filthy on delivery , oil hadn't been changed , the oil filter was so old that it was rusted , all 4 rotors were bad and when I brought it back they tried to machine them , it didn't work , I had to straight up argue with them to get them to replace them , I don't appreciate them putting mine and my families safety at risk so they can save a couple dollars , Pat the general manager is a condescending sob that talked to me like I'm stupid , he pulled this same game on me 20 years ago at Eden Ford when he worked there , I will never go back there again and I will tell everyone about my experience

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Robert, we regret that this situation has not been resolved to your satisfaction and would appreciate the chance to make this right with you, if we still can. We hope that you?ll contact Pat Riter at (716) 532-2208 so we can understand exactly what went wrong and do our best to resolve this matter. Thank you, and take care.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Gowanda Ford Inc.

Gowanda Ford is located in Gowanda NY in close proximity to Collins North Collins Eden Hamburg Springville Angola Irving Silver Creek Forestville Perrysburg Cattaraugus Little Valley Cherry Creek Dayton and South Dayton. Gowanda Ford's approach to sales and service is different than other dealers. The staff is dedicated to giving each customer a great experience which is memorable. The no pressure atmosphere and hometown feel leave customers comfortable and happy. Give Gowanda Ford a try you won't be disappointed!

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