6500 New York 5
Fort Plain, NY 13339
Sales: 518-993-5555
Used Cars: 518-993-5555
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Fort Plain, NY that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Great Customer Service from Darien Frasier *******
Was looking for a car for my Sister and went to Wally's Ford and Darren Frasier was right there to help us and what a great experience. Found a car and he made the deal we were looking for and was very happy. He went above and beyond to help with all her needs. Such a great experience and would recommend for you to ask for him when shopping for a car.
Maximum rating = 5
Bought a great car from them but the only positive is
Bought a great car from them but the only positive is that I got the car I wanted. Their customer service SUCKS. The seatbelt mechanism needed to be replaced and I was told that it would be taken care of before I took owner of the car; when I came to pick it up- it wasn’t fixed yet, but no one bothered to call me ahead of time and tell me that even though they knew I live over an hour a way. The manager Mike PROMISED me a full tank of gas for my inconvenience and we made an appointment for that service to be done a week later and when I made yet another trip out there to get this done, I was told they had ordered the wrong part and I would have to come back yet again. When they put gas in my car, I got in it and drove away only to my surprise did I realize that they only gave me a half a tank. That’s quite a stunt you pulled.😡 I will not be taking any more time off of work to drive an hour out there, nor will I waste any more time with this establishment. They are great to work with when they want to make a sale, but after that; their Integrity goes right out the window!!!! IDK if it’s because they got bought out and are going under new ownership soon so they just don’t care…. But poor Billy must be rolling over in his grave. This is the 3rd vehicle I’ve purchased from a Fuccillo dealership and by far the worst experience ever. I would much rather PAY my local, honest & trustworthy mechanic to do the repair, rather than drive out there again and let these clowns do it for free.
Maximum rating = 5
Was very happy with purchasing are used F150. Greatly...
Was very happy with purchasing are used F150. Greatly appreciated all the help from Darren Frasier on showing me all the details and helping me with connecting my phone to the truck. Was very pleased to get a phone call the next day that my extra accessories had come in and to come right down to have them installed. Thank you again Darren for going above and beyond to make sure I was satisfied with my vehicle.
Maximum rating = 5
Here at Wally's Ford of Nelliston, it is our mission to be the automotive home of drivers in the Nelliston, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Nelliston.
Find out what your used car is worth with our appraisal tool.