Ford
New Car Dealership in Elma, NY
Overall Rating
4.5/5
Read dealer reviews
Our family owned business is celebrating 70 years of serving Western, NY's automotive needs. Think of DeLacy 'first for Ford. SHOP INDOORS!! Call ahead and have your selection pulled inside, prior to your arrival. Or check out our recently remodeled service department, which is professionally managed and open extended hours to accommodate our customers' busy schedules.
Our certified mechanics know how to keep your new Ford fine tuned and safe. So if you are in Elma or the surrounding area, check out DeLacy Ford!
DeLacy Ford Reviews
Overall Rating
4.5/5
179 out of 200 people recommended this dealer
Overall Facilities:
2.3/5
RIPPED OFF
Reviewed by Patrick O'DONNELL
in Machias N.Y
May 08, 2020
Ripped off for over $7000.00 Clyde the sales man from xxxx ,The WORLD'S WORST! !!! . He didn't tell me the hole deal and cost me a lot I wood not tell anyone to Go here , GO Anywhere But here !!!!!
Fair price...nothing else.
Reviewed by JoeM
in Lewiston, NY
December 20, 2019
I was lured in by a fair price. It wasn't what I would call a great deal...just a fair price on what I was looking for. I had to fight hard to get what was promised at the point of sale and now six months after the sale I am still waiting for my registration. I was promised an install on an item that was not included on the vehicle and the called to tell me it was in. It was sold with installation so I went there to have it installed and they refused. The told me I had to schedule it in. After the sale, my sales man would not even take my calls. I wish I kept shopping because I know I could have found a better deal at a better dealership.
Awesome Experience
Reviewed by Desa Rae Pastore
in Batavia, Ny
September 23, 2018
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
