Van Bortel Ford in East Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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71 Marsh Rd
East Rochester, NY 14445

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Sales: 888-205-2689

Used Cars: 866-334-5078

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 8:00pm
Sat 6:30am – 8:00pm

Reviews of Van Bortel Ford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1013 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Basic service was done as promised while I waited so I’m...

Reviewed by JimSeptember 14, 2021

Basic service was done as promised while I waited so I’m a happy camper.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From the initial meeting until delivery the process was...

Reviewed by Joe KSeptember 03, 2021

From the initial meeting until delivery the process was seamless. We never felt pressured and everyone we dealt with were very professional. We were particularly impressed by Mark the tech specialist who walked two analog people in this digital world through all the features in our vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and efficient. Seamus was very informative and...

Reviewed by josephedwardsenSeptember 01, 2021

Quick and efficient. Seamus was very informative and honest. Will buy all my future cars through him. The whole experience was smooth, comfortable, and painless.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Van Bortel Ford

Welcome to Van Bortel Ford! Located in East Rochester NY Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

Ready to buy? Get a price quote before visiting the dealership.

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