Van Bortel Ford in East Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford New Car Dealership in East Rochester, NY

Overall Rating

4.8/5

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Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

Need service for your new Ford? Van Bortel Ford's Ford-trained mechanics can help.

Van Bortel Ford Reviews

Overall Rating

4.8/5

381 out of 392 people recommended this dealer

Customer Service:

4.4/5

Buying Process:

4.7/5

Quality of Repair:

4.6/5

Overall Facilities:

4.7/5

Great Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by N/a
in New York
December 11, 2019

Great Customer Service, Had a Great Experience. Everyone was friendly and respectful and my car was taken care of and repaired well while they gave me a loaner car to use while it was getting fixed

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Mr Bruce Merla

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Bruce Merla
in Rochester, NY
December 10, 2019

The service department always does a good job taking care of my car. It is the first dealership that I have ever had confidence in to treat me fairly.

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Absolutely the best!!

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Theresa
in Pittsford, NY
February 27, 2013

Definitely the best buying experience I have ever had. I never felt pressured by any of the staff. The dealership was spotless. The service I have recieved since buying has been above and beyond my expectations. Everyone is always so inviting...I forget that I'm getting an oil change. You wouldn't believe you are in a service area! My sister in law also bought from them, and has had the same wonderful experience. I cannot imagine anyone ever being disappointed, and I'm sure if they are, for any reason, the staff will take care of them immediately. Thank you all for turning an otherwise painful experience into such a pleassant one!

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Picture of Van Bortel Ford in East Rochester

Dealership Contact Information

Van Bortel Ford 71 Marsh Rd
East Rochester, NY 14445

Sales: 888-205-2689
Used Cars: 866-334-5078

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	6:30am	6:30am	6:30am	6:30am	6:30am	6:30am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm

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