Van Bortel Ford

Ford New Car Dealership in East Rochester, NY

71 Marsh Rd
East Rochester, NY 14445

Sales: 888-205-2689

Used Cars: 866-334-5078

Sales Department

Sun	Closed
Mon	9:00am – 7:00pm
Tue	9:00am – 7:00pm
Wed	9:00am – 7:00pm
Thu	9:00am – 7:00pm
Fri	9:00am – 6:00pm
Sat	9:00am – 5:00pm

Service Department

Sun	Closed
Mon	6:30am – 8:00pm
Tue	6:30am – 8:00pm
Wed	6:30am – 8:00pm
Thu	6:30am – 8:00pm
Fri	6:30am – 8:00pm
Sat	6:30am – 8:00pm

See inventory at dealerships near you

See all dealerships near East Rochester, NY that carry Ford

Reviews of Van Bortel Ford

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1091 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience with the VanBortel service team.

Reviewed by Jim Bareham from Rochester,NYDecember 06, 2025

Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Zero pressure vehicle sales and excellent experience with

Reviewed by Mark from Fairport, NYDecember 04, 2025

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

Does recommend this dealer
Came in for service or repair
Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was a pleasant experience talking via phone and in

Reviewed by Allen Rickett from Fairport, New YorkNovember 23, 2025

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

Does recommend this dealer
Shopped for a used car
Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Van Bortel Ford

Welcome to Van Bortel Ford! Located in East Rochester NY Van Bortel Ford is Rochester's #1 Ford Dealership and proud to be a 12-Time Winner of the Ford President's Award for providing extraordinary customer experiences. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.

Ready to buy? Get a price quote before visiting the dealership.

Get multiple quotes
No cost, no-hassle negotiation

What's your used car worth?

Find out what your used car is worth with our appraisal tool.

Get Your Trade-In Value

Want more details on Ford vehicles?

Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger