71 Marsh Rd
East Rochester, NY 14445
Sales: 888-205-2689
Used Cars: 866-334-5078
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 6:30am – 8:00pm |
| Tue | 6:30am – 8:00pm |
| Wed | 6:30am – 8:00pm |
| Thu | 6:30am – 8:00pm |
| Fri | 6:30am – 8:00pm |
| Sat | 6:30am – 8:00pm |
See all dealerships near East Rochester, NY that carry Ford
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
1098 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The best service department.
The best service department. Want a brake job on a Saturday with no appointment? Got it. Any brand. Faster and better than the actual dealers of the cars we own.
Maximum rating = 5
Great experience buying a car at this dealership.
Great experience buying a car at this dealership. Very friendly salespeople and quick service. Very satisfied customer. Thanks
Maximum rating = 5
I just took delivery of my new 2026 Ford Ranger, and once
I just took delivery of my new 2026 Ford Ranger, and once again, Kitty and her team proved why I refuse to shop anywhere else. I have bought every single car I have ever owned from Kitty Van Bortel, and the experience is always the same: honest, respectful, and completely transparent. There are no games and no pressure—just a fair price and a team that actually cares about their customers. From the simple ordering process to the thorough walkthrough of the new truck's technology, the level of service is unmatched. If you want to take the stress out of buying a vehicle, go see Kitty. There’s a reason I’ve been a loyal customer for life.
Maximum rating = 5
Welcome to Van Bortel Ford! Located in East Rochester NY Van Bortel Ford is Rochester's #1 Ford Dealership and proud to be a 12-Time Winner of the Ford President's Award for providing extraordinary customer experiences. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place.
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