36788 NY-26
Carthage, NY 13619

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Sales: 315-531-4627

Used Cars: 315-531-4628

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Caskinette Ford

Overall Rating:

3.4 (out of 5)

97% recommend this dealer

710 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I could not get the sales rep (Dani) to respond to my

Reviewed by Mike from New YorkApril 19, 2024

I could not get the sales rep (Dani) to respond to my inquiry. The truck I was interested in was likely sold by someone else. Too bad the rep is so short sighted and transactionally fixated- I will continue to shop elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I just got back from the dealership for the second time

Reviewed by Larry Les Chander from Henderson, NYApril 06, 2024

I just got back from the dealership for the second time in @ weeks. I live over an hour away from Caskinette Ford. The first time I had an appointment to see an advertised used Tundra. When I got there they said they made a mistake and the truck was over an hour away at another site. I didn't wait and said I was disappointed that they didn't have the truck on site as promised. They apologize and I gave them another try. Today they said an employee had driven the truck to another part of their dealership and it was unavailable to see. I was mad, raised my voice and called them unprofessional, disrespectful of their customers. They told me to lower my voice and escorted me out the door. 5 hours and money for gas wasted. Do yourself a favor and avoid this dealership

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

nice place

Reviewed by Wendy from Watertown, NYNovember 09, 2023

Great looking place. The people were all very nice. I really enjoys my experience there. I bought a new F-150 in the spring time.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Caskinette Ford

8-time recipient of the Ford President's Award celebrating excellence in customer service & vehicle sales Caskinette's Ford in Carthage NY prides itself on quality care affordable vehicles and community involvement.

Creating a fun casual welcoming buying experience we believe that even if you are simply looking to get a tune up at our garage or relax at our new customer service center Caskinette's can't be beat.

Experience the Caskinette's difference today.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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