4045 Transit Rd
Buffalo, NY 14221

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Sales: 716-249-2403

Used Cars: 716-249-2370

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Dave Smith Ford

Overall Rating:

2.8 (out of 5)

88% recommend this dealer

496 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Honest sales with top notch customer service.

Reviewed by RoyrameyjrFebruary 04, 2024

Honest sales with top notch customer service. I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Go to someone else

Reviewed by Teresa from williamsville nyJune 09, 2023

Should be zero stars. I don't know where to begin. Had some work done here and it's like they didn't do anything. The major repairs were done but not without some checking up on them. I had to get the insurance company to call them to get updates. I'm still waiting for some pieces as the job wasn't 100% done. we have left a few voicemails now and have yet to be called back. When we did receive the truck back the interior wasn't detailed and someone left their Starbucks cup in the truck. Just feel as if the repair shop is very unprofessional.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Your broke down….tough.

Reviewed by Dan Grinolds from Watkins Glen, NYMay 27, 2023

Daughter visiting Buffalo area from 3+ hours away and her Ford breaks down. Call about having it towed in and get told “since its over ten years old and we haven’t done all the service on it, we wont even look at it so don't have it towed here.” Really, a Ford dealership refusing to work on a Ford. Sorry I didn’t know 12 years ago that her car would break down 2 blocks from your shop and drive 3+ hours to have you service it so that you could now lower yourself as a Ford service shop to actually work on a Ford product.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dave Smith Ford

Dave Smith Ford is proud to be one of the premier dealerships in the area. We are located on the corner of Transit Rd and Wehrle in Williamsville N.Y. We are less than a mile off the I 90 Exit 49 Transit Depew Exit. And we are 4 Miles from the Buffalo Niagara International Airport. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase finance or service a new or pre-owned Ford you've come to the right place.

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