Ford
New Car Dealership in Buffalo, NY
Overall Rating
4.6/5
Read dealer reviews
Dave Smith Ford is proud to be one of the premier dealerships in the area. We are located on the corner of Transit Rd and Wehrle in Williamsville, N.Y. We are less than a mile off the I 90, Exit 49 Transit Depew Exit. And, we are 4 Miles from the Buffalo Niagara International Airport. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Need service for your new Ford?
Dave Smith Ford's Ford-trained mechanics can help.
Dave Smith Ford Reviews
Overall Rating
4.6/5
287 out of 316 people recommended this dealer
Overall Facilities:
2.4/5
Escape
Reviewed by Chris S
in Cheektowaga ny
March 12, 2020
Bought a vehicle from Dave Smith in 2017, get a call while in for oil change that my vehicle needed lug nuts for 57 and some change due to someone wrenching on them to much and lug caps are rounded out. Well, There dealership is the only ones that have ever removed the caps so I find that kinda interesting. So while in there talking to the sales lady, she explained that they are after market lug nuts they replaced them with....ok cool and I walked out the door. After reading over the invoice, they only replaced 5 of them at 11 something apiece. Since when does aftermarket lugs nuts cost 11 dollars apiece. I thought for 57 , they would all be replaced. Sounds like a scam.
Buyer Beware
Reviewed by Larry c
in Clarence ny
January 27, 2020
First off if I could have given 0 stars I would have. Went into dealership to purchase a truck that was online. First impressions are always everything! I should have walked away at that point. When at the dealership I was not greeted professionally at any time from anyone at the dealership. I told salesman where I needed to be and that’s when the fun started. Still to this day I have never met or had the chance to communicate with a manager of any sort. I came in to buy this truck and went out of my way at each fork in the road to pick it up. Salesman texts me days and days later asking what they can do to get me in the truck. Then insults me with a payment $5 less than one I never agreed to. Ive purchased and owned many vehicles and just can’t understand how and why this happens. So in a nutshell. Rating the service is a clear “0” rating management I’ve never met another “0” the entire process still a “0” The sad fact is we purchased a vehicle here once and had same experience. We live less than a mile away and was hoping to give them another chance. I did give upper management feedback and it seems as if no one cares. Sorry about the long review but there is too much to say... BEWARE...
Great service , speedy
Reviewed by Angie007
in Depew
April 14, 2018
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
