Ford
New Car Dealership in Buffalo, NY
Overall Rating
4.6/5
Read dealer reviews
Dave Smith Ford is proud to be one of the premier dealerships in the area. We are located on the corner of Transit Rd and Wehrle in Williamsville, N.Y. We are less than a mile off the I 90, Exit 49 Transit Depew Exit. And, we are 4 Miles from the Buffalo Niagara International Airport. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Dave Smith Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Dave Smith Ford Reviews
Overall Rating
4.6/5
287 out of 315 people recommended this dealer
Overall Facilities:
2.9/5
Buyer Beware
Reviewed by Larry c
in Clarence ny
January 27, 2020
First off if I could have given 0 stars I would have. Went into dealership to purchase a truck that was online. First impressions are always everything! I should have walked away at that point. When at the dealership I was not greeted professionally at any time from anyone at the dealership. I told salesman where I needed to be and that’s when the fun started. Still to this day I have never met or had the chance to communicate with a manager of any sort. I came in to buy this truck and went out of my way at each fork in the road to pick it up. Salesman texts me days and days later asking what they can do to get me in the truck. Then insults me with a payment $5 less than one I never agreed to. Ive purchased and owned many vehicles and just can’t understand how and why this happens. So in a nutshell. Rating the service is a clear “0” rating management I’ve never met another “0” the entire process still a “0” The sad fact is we purchased a vehicle here once and had same experience. We live less than a mile away and was hoping to give them another chance. I did give upper management feedback and it seems as if no one cares. Sorry about the long review but there is too much to say... BEWARE...
No pen holder
Reviewed by inhaber
in park slope , ny
December 09, 2019
I was totally jazzed about my new ride. But they never installed my pen holder. Big no no fellas. I will take my fur suit and never return here!
Great service , speedy
Reviewed by Angie007
in Depew
April 14, 2018
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
