1540 Walden Ave
Buffalo, NY 14225
Sales: 716-893-1000
Used Cars: 716-893-1000
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:30pm |
See all dealerships near Buffalo, NY that carry Ford
Overall Rating:
4.2 (out of 5)
89% recommend this dealer
189 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Jeremy was a great customer service representative.
Jeremy was a great customer service representative. He was able to schedule a complex appointment is a short about of time and was able to correct all issues requiring service.
Dealer Response
Thank you for the great review!
Maximum rating = 5
Replaced all parts under warranty no problems or hassles
Replaced all parts under warranty no problems or hassles while I waited. Comfortable waiting area with 🍩☕️
Dealer Response
We are so glad you were happy with the work done on your vehicle!
Maximum rating = 5
The car I purchased was listed on the Niagara Falls
The car I purchased was listed on the Niagara Falls dealership site. When I went there I was told that it was at the Cheektowga site. I asked for it to be sent to the Falls site but was told that it was a loaner and could not be transferred. Because I liked the price and color I went to the ckga site, a 40 minute drive. I liked what I saw and eventually bought it.Now if there is any problem I feel abite uncomfortable bringing it to the NF site. I feel all of this could have been avoided. Also there was some type of $150 value useimg an app that I now might be interested in .
Dealer Response
Thank you for reaching out Michael. We are sorry that you feel uncomfortable servicing your car at our NF site. We have shared this information with the management team at Basil Ford on Walden and will work on communication between the two stores to ensure that you have no issues with service when needed.
Maximum rating = 5
Basil Ford is the place to find new Ford cars & used cars in Cheektowaga NY. Search our new & used cars online get new car pricing and receive free no obligation price quotes. Check out our latest Specials for new car used car parts and service. When you get ready to buy a car Basil Ford wants to help. Each car listed on our website includes detailed specs prices mileage pictures & more.
Find out what your used car is worth with our appraisal tool.