Ford
New Car Dealership in Bronx, NY
Overall Rating
4.2/5
Read dealer reviews
Welcome to CITY WORLD FORD, the fastest growing Ford dealership in New York City. We have a great selection of new Fords, luxury vehicles, and pre-owned cars and trucks to fit every need and budget. Our sales team is eager to earn your business...with only the finest cars and financing options for GOOD, BAD, OR NO CREDIT customers. We will help you get a great car.
Call us to schedule your next test drive!
And for service for your new Ford, City World Ford is the place to go in Bronx. City World Ford has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
City World Ford Reviews
Overall Rating
4.2/5
128 out of 155 people recommended this dealer
Overall Facilities:
3.8/5
STAY AWAY!!!
Reviewed by Farrah
in Bronx, NY
November 13, 2019
WORST PLACE EVER!!! I WILL NEVER LEASE FROM CITY WORLD FORD AGAIN! SEE PHOTOS. Still riding around (after a month) in my 2019 Ford Escape (leased in February) with two pieces of my car ZIP TIED TO THE FRAME!!! That was a quick fix from Mr. Tires, because while driving 70 mph, these two pieces that were not secured to the frame, caught air, and were scraping into the ground! Frank (the mechanic from City World Ford service), who replaced the engine on my car) unscrewed these two plastic pieces from the underside of both sides of my car and never screwed them back in! He also went home with my car key when I came to pick up the car! Then, after bringing the car in yet again, and having the manager Henry examine the car, we were informed by Henry that Frank should have never even touched those screws because they have nothing to do with the engine! We have been dealing with them and this situation since August, because coolant had been leaking into the engine the whole time! But Gilda and mechanic Christopher, first, tried to blame it on the gas we were using, and sent me home with the car stating that there was no issue found! They charged me $227.00 after doing nothing to the car, while it sat in the service center for 5 days! We were promised a refund of the $227. I haven't seen that yet, even though I am out of pocket for more than that as the car eventually just overheated upon startup and had to be towed! NEGLECT!! NEGLECT!! NEGLECT!! I recommend Mr. Tires. Zip ties on the car sounds like terrible service, but the plastic pieces were chewed up from the road, and they were unable to screw them back in. Best service I've had yet! And they did not charge us. I also recommend Smith Cairns. Although they suggested we continue with City World Ford's service, as this was a continuing issue (I was trying take my car some place other than City World Ford), whatever Smith Cairns did to the car, the car made it back to City World Ford without even the check engine light coming on, as it had to be towed to them in the first place! I wish I had read all of the negative reviews for City World Ford service prior to bringing my vehicle there! Pics are attached. We could only take pics from one side of the vehicle, as cars were whizzing by us at speeds of over 70 mph on the other side, as we crouched down on a busy highway to find the problem!
Check Yelp its more accurate!
Reviewed by Cliff
in Bronx, NY
October 11, 2019
Check Yelp its more accurate. I brought used car in mid august and its in and out the shop unsafe to drive, fighting to get my money back now! Stay Away from here!
Excellent Service
Reviewed by Jose Perez
in Bronx, NY
October 02, 2017
Visited this dealership just to get a quote but after speaking with the sales representative, Darwin Rivas, I walked out with a car. He really knew what he was talking about and he made me feel very comfortable. I didn’t walk out feeling like I got hustled as my previous experiences. Just want to say thank you Darwin and keep up the great work.
