1024 Route 22
Brewster, NY 10509

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Sales: 855-206-4668

Used Cars: 855-214-4104

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Brewster Ford

Overall Rating:

4.3 (out of 5)

89% recommend this dealer

338 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Salesman Mike Rose great guy!

Reviewed by BigJDecember 22, 2025

Salesman Mike Rose great guy! If you need a new ford go see him, he will help you get your deal done and make it easy. Not your typical pushy sales person. Would recommend him to my friends and family…

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Mike truly embodies the straightforward, no-pressure approach we believe in, and it’s great to see that come through so clearly here. Recommendations to friends and family mean a lot and reflect the trust our team works hard to earn every day. We appreciate you taking the time to share your experience and for highlighting the kind of atmosphere we aim to provide at Brewster Ford.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If one star is an “FFF” they earned it.

Reviewed by Homer from BrewsterDecember 20, 2025

If one star is an “FFF” they earned it. I took my car in for a simple seatbelt recall and it took them two weeks to get it fixed. Then they told me my lift gate lock did not work and they wanted $500. To fix it. I said there was no problem with the lift gate when I dropped it off. The service manager said that’s not their problem and I said they caused it she then began screaming at me. Brewster ford is a bunch of scammers. They get you in for a recall and brake something else to get money from you. Scam, scam, scam. Do yourself a great favor and stay away from Brewster Ford

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

This is certainly not the experience we aim to provide, and concerns like this are taken very seriously. Recalls should be handled efficiently and professionally, and any additional findings should always be communicated clearly, respectfully, and without pressure. If there was a breakdown in communication or an interaction that felt dismissive or heated, that is not acceptable and does not reflect our standards. Feedback like this is important because it helps identify where expectations were not met and where we need to do better. We stand by transparent service practices and never want anyone to feel uncomfortable or mistrustful when working with our team. We appreciate you taking the time to share these concerns, and this will be reviewed internally so we can address the situation and improve moving forward.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had a really great experience working with Michael Rose

Reviewed by Alden from Red Hook, NYDecember 15, 2025

I had a really great experience working with Michael Rose when I bought my 2021 Mach-E. He was super communicative, answered all my calls, replied fast to texts, and even got back to me on his days off. At first I honestly just came in to test drive a Mach-E and wasn’t planning on buying anything, but Michael was very honest and trustworthy and ended up helping me find a Mach-E that fit exactly what I needed and stayed within my budget. He never pressured me at all. The paperwork process was really smooth and easy. What I liked most was how Michael treated me like a friend during the whole process. He’s really funny, easy to talk to, and it never felt awkward or salesy. He even came in on his day off just to get the deal done a day earlier than scheduled because of snow, which I really appreciated. Even after I bought the car, he kept checking in to see how everything was going. When my tire pressure was a little off because of the cold, he helped get it taken care of super fast and was very flexible. This isn’t one of those dealerships where you never hear from the salesperson again. It was a pleasure doing business here and I honestly don’t see myself using another salesman in New York. I recommend Michael to everyone.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hearing how Michael went above and beyond to make the entire experience seamless, friendly, and pressure-free is exactly what we strive for at Brewster Ford! Our team is dedicated to making every interaction smooth and enjoyable, from test drive to delivery—and beyond. It’s great to know that Michael’s attention and follow-up made such a positive impact.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Brewster Ford

Brewster Ford family owned and operated for over 29 years. Faithfully serving Putnam Fairfield Dutchess and Westchester counties.... Be American Buy American...

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