Brewster Ford

BUYER BEWARE!!! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence!

BUYER BEWARE!!! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence!

They were very friendly and answered all of my questions. Made it very easy to buy are truck.