1695 Interstate Drive
Avon, NY 14414

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Sales: 585-226-2600

Used Cars: 585-226-2600

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:00am – 8:00pm

Reviews of Bob Johnson of Avon

Overall Rating:

4.5 (out of 5)

96% recommend this dealer

710 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Go somewhere else.

Reviewed by MoxiemaniacJune 07, 2024

Go somewhere else. After at least 17yrs of loyalty, they don't even call you back when you're lease is up and you're willing to get a new lease with them. It was over a week and the last reply was "oh, yeah. Someone is working on that ." We went to West Herr New York and they called back within 20min! After going to West Herr we found out Ford avon doesn't even know the ins and outs of the Ford app! Ps. I selected f-150 because ranger wasn't an option. Besides, that's what we got at West Herr

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I would like to compliment my salesperson- Jim Perrin.

Reviewed by Rich C. from Rochester, NYJune 07, 2024

I would like to compliment my salesperson- Jim Perrin. Very professional and detail oriented! Made the buying process easy as can be. Accommodated without question every request I made of him to get me into my Ford Truck. He even arranged for a complimentary ride in order for me to pick up my purchase. Everyone at the dealership that I came into contact was pleasant and acted in a professional manner. I Highly Recommend Jim.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Overall a great buying experience!

Reviewed by Colin O'Keefe from Rochester, NYJune 03, 2024

Overall a great buying experience! Tyler wasn't pushy at all and was very willing to give me a test drive almost immediately after arriving. The financing experience was also smooth, which was a nice bonus.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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