4419 NY-30
Amsterdam, NY 12010

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:30pm

Reviews of Brown's Ford of Amsterdam

Overall Rating:

4.2 (out of 5)

93% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service was brformed in a timely manner and to my

Reviewed by carololdick1June 13, 2024

My service was brformed in a timely manner and to my satisfaction great job I would highly recommend them to a friend

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My experience with the Sales Manager here was less than

Reviewed by JpJune 11, 2024

My experience with the Sales Manager here was less than pleasant. He is a habitual liar and is a person that will look you in the eye, talk to you like he's your best friend then as soon as you turn you back he is saying bad things about them. Whether it's gender, looks or especially race. Nothing is off limits. Stay away!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very good customer service experiences.

Reviewed by moundsie222May 23, 2024

Very good customer service experiences. Called last minute for an inspection and they squeezed me in. 45 minutes and I was on my way home. Oil change and 4 new tires previously.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brown's Ford of Amsterdam

Today Brown's Ford Inc. is a full service dealership with a knowledgeable and friendly staff that is here to guide you through your purchase and provide expert service. The dealership has continued to improve over the years allowing it to be set apart from the rest. There is now a Body Shop where experienced technicians service both everyday vehicles as well as motor homes with the assistance of state-of-the-art equipment. Our Service Department completes affordable and accurate repairs in a friendly environment. An array of parts and accessories is available at competitive prices from our Parts Department.

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