821 N Main Street
Roswell, NM 88201

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Sales: 575-359-7689

Used Cars: 575-567-4554

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Roswell Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Was told by Jose that the vehicle we were driving 7 hours

Reviewed by bflock26December 29, 2025

Was told by Jose that the vehicle we were driving 7 hours ro see was immaculate, we'll taken care of and had both tvs. When we got there they were still cleaning vehicle, it was missing one TV and the rear cover. Only had one key and the interior was trashy. The leather seats and door panels were beat up. No remorse and manager told the sales team no when they offered to lower price to make it right. Would not recommend at all. We were lied to and have the text messages to support this.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought a used buick from them water pump went out on the

Reviewed by Hays575November 05, 2022

Bought a used buick from them water pump went out on the way home they never fixed it I ended up fixing it they said they would pay for parts they did not do that they never responded to my phone calls and the only time they called was to ask for a good review this place is a joke go somewhere that does not have the krumland name on it

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Can't even explain what a disappointing experience this

Reviewed by troliveJuly 15, 2022

Can't even explain what a disappointing experience this was, no one knows their job, and they did NOT do all they billed for! Tried to tell me I don't have certain filters, not true and easily checked! Just a total crap job. It was an emergency this time, but next, I will drive wherever to not go there! What a shame!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Roswell Ford

Welcome to Roswell Ford!

Roswell Ford in Roswell NM treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Visit us today!

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