2500 Rio Rancho Blvd SE
Rio Rancho, NM 87124

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Sales: 505-373-1714

Used Cars: 505-373-1714

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Chalmers Ford

Overall Rating:

4 (out of 5)

92% recommend this dealer

755 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Diego probably the worst employee at this business, has

Reviewed by sewing_weevil.1kDecember 05, 2024

Diego probably the worst employee at this business, has yet to give a single straight answer, keeps lying about where my truck is and what state of repair it’s in. Very disorganized and lazy, can’t wait to see what bill they dream up . Do yourself a favor and find a real professional and reputable place to take your vehicle

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Don’t believe them if they tell you that your deposit

Reviewed by xx from Pinos Altos New Mexico November 17, 2024

Don’t believe them if they tell you that your deposit will be refundable. Trying to get your money back is impossible. You can call over and over again and they act like they processed the refund, but they really have are not going to do it They just passed the buck back-and-forth and back-and-forth.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience with trying to buy a new Ford.

Reviewed by Michael FSeptember 20, 2024

Worst experience with trying to buy a new Ford. I was clear with the salesperson that I wanted a reasonable offer for my trade. I even showed him the KBB cash offer from 3 other dealers. They went to appraise my car and started having every salesperson in the place start looking at it. Then they come back with a lowball offer over $10,000 less then the KBB offers and almost $20,000 less then the KBB low range. I was done. Asked for my key to leave. Salesman brings out some arrogant sales manager that attempts to “educate” me on how it works. I’ve bought over 25 new cars throughout my life. I know how it works. At that point I was not too friendly and my wife grabbed the key to our car out of his hand and we left. On the way home I called Power Ford in Albuquerque and within a few minutes after sending them pictures of my car they worked a deal that gave me more then the KBB offers and gave me a significant deal on a new 2025 Ford Exploer ST. Bottom line, Chalmers Ford is rude, insulting, and will never get a dime of my business. If you’re looking for a Ford and want to deal with an honest dealer, go to Power Ford.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chalmers Ford

Welcome to Don Chalmers Ford your Albuquerque Ford Dealer! We have a huge selection of new Ford vehicles including the Ford F-150 Explorer Mustang and more. We also have a great selection of pre-owned vehicles. Located just outside of Albuquerque in Rio Rancho we provide the greater Albuquerque metro area with excellent customer satisfaction. Transparency in the sales process is our goal.

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