470 West Boutz Road
Las Cruces, NM 88005

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Sales: 575-525-4500

Used Cars: 575-525-4500

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Borman Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

if i could give it zero stars I would.

Reviewed by jake.coykendallMarch 06, 2024

if i could give it zero stars I would. Worst customer experience bait and switch from sales. Bought Lincoln Navigator from there in 2022 that was certified pre-owned and given paperwork when the salesmen dropped it off. After trying to make a claim they denied CPO status and the salesmen had been fired. Super shady that no one could verify the CPO status or warranty even though we had the paperwork. Lots of terrible reviews on line for this dealer. Total junk and wont honor their word nor paperwork. Will tell everyone I know not to shop here and they were incredibly rude to my wife. Stay away from shady and cheating dealership. Again stay away nothing but shady reviews then generic Bot reiews for how great it is. Casa Ford is a unethical shady dealer.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We’re sorry to hear about your experience, Jake. It sounds like there may be some confusion regarding the location, as Casa Ford El Paso and Casa Ford Las Cruces are separate dealerships. We take all customer concerns seriously and want to ensure your issues are addressed properly. Please contact us directly so we can look into this matter further and assist you in resolving it. Thank you for bringing this to our attention, and we appreciate your feedback.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Awful service.

Reviewed by Steven from Las Cruces December 06, 2023

Awful service. I have never experienced such a lack of trying to help the customer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Borman Ford

Casa Ford of Las Cruces is one of the largest automotive dealerships in the southwest, with over 20 acres of vehicles representing five different manufacturers. When we first opened our doors in 1986, we founded our company on the principle that treating the customer with care is the key to any successful dealership. Since then we have worked hard to make the customers' satisfaction the primary focus of our business.

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