19 Plaza Loop
Edgewood, NM 87015
Sales: 833-963-0516
Used Cars: 833-963-0516
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Edgewood, NM that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
I took my truck to Rich Ford in Edgewood NM for
I took my truck to Rich Ford in Edgewood NM for substantial work regarding a cold start knock. The work included parts arrival and repair. The work was to take one week. On arrival I was met by staff with a very nice loaner vehicle. I was texted throughout the week updating my vehicle status. The problem was addressed within the stated timeframe. Service personnel were professional (kudos to John) and friendly. After many years of buying cars and trucks at multiple dealerships this was by far my best service department experience. Because of this, I will likely buy my next truck at Rich Ford.
Dealer Response
We appreciate your detailed feedback and are pleased to hear about your positive experience with our team at Rich Ford Edgewood. It's gratifying to know we've made a lasting impression on you, and we look forward to assisting in any future vehicle purchases.
Maximum rating = 5
Great service department!
Mechanic quickly diagnosed the problem with our vehicle. Our vehicle was fixed, and we were able to get back on the road same morning. Friendly staff. Made us and our dog feel welcome while we waited!
Dealer Response
Hi Mary, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Rich Ford Edgewood and we look forward to servicing your car again when needed.
Maximum rating = 5
They saved the sale
I first went to the Abq location. Was not happy and took a chance and went to the Edgewood location. They worked with me on issues that Abq didn't seem to care about. Ryan Franklin, John Anderson and Chris Ruiz in Finance were a pleasure to work with. If you want a Ford, drive a little bit further and get personalized attention.
Maximum rating = 5
Our mission is to make sure every one of our customers receives the care and assistance they deserve when looking to buy a new vehicle and receives the best price - which is why we work with a vast array of lending sources to ensure that we find the best fit for you so you can drive away in the car or truck you?ve always wanted. We know that once you?ve found the vehicle that puts a twinkle in your eye settling for something else just won?t feel the same. Which is why we use all of our resources to get you what you want.
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