Carlsbad Ford

Ford New Car Dealership in Carlsbad, NM

2802 W Pierce St
Carlsbad, NM 88220

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Reviews of Carlsbad Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad Experience

Reviewed by Jeremy Longbine from Carlsbad, NMJune 23, 2022

Did not recieve everything that comes with the 2022 Ford Bronco. They chose not to make it right.

Does not recommend this dealer
Shopped for a new car
Did make a purchase

Dealer Response

Hi Jeremy, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (575) 885-3101 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Purchase and Oil changes

Reviewed by Megan Duff from Carlsbad, NMFebruary 22, 2022

I always have a great experience at Carlsbad Ford. They worked really hard to make my purchase exactly what I wanted. When it?s time for oil changes they always make sure it?s fast and friendly

Does recommend this dealer
Shopped for a new car
Did make a purchase

Dealer Response

Hi Megan, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome place for service

Reviewed by Jeff Baldwin from Artesia,nmJanuary 10, 2022

Had a oil change done on my 2020 f250 and it was serviced fast and price I was give was what it cost me

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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Ford

Bronco, Bronco Sport, Edge, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger