Liccardi Ford Inc

Liccardi Ford Sold me a pre-certified 2020 Mercedes S450 sedan. It was supposed to have been thoroughly checked. But it was obvious that no one ever looked at this car. The battery was extremely weak, the car was barely operating. The infotainment system was not working, along with other systems. One of the tires had a pressure of 17; the other three tires were around 30. The salesman said they would check it out in the service center. He came back to me a few minutes later saying that the tire is fine, just needed air. That didn’t make sense to me. I figured there had to be a leak. It turns out there was one when I had the car checked at a couple of days later. My Mercedes dealer found a nail in the tire causing a very slow leak. I asked liccardi Ford for reimbursement on this, but I got no satisfaction. But I’m just getting started. The Rear brakes were no good and had to be replaced, which they were more than willing to do at the Lincoln Ford dealership itself. Adding to this Nightmare, the right low beam headlight was out along with the active system. The sales manager said $3500 would cover it. But they wouldn’t do the repair themselves. I was suspicious and had my mechanic take a look at it the next day. His estimate was $5600 for the headlight and two control panels plus programming. I went to the Mercedes dealer close to me. And the cost was a whopping $5800. When I told this to the manager, including showing him the receipt I had from the Mercedes dealer, he told me I got hustled. The only hustling was done by Liccardi Ford. I called up multiple other Mercedes dealers and all were around the same price. As for the tire with the nail on it which they didn’t even bother to check for, the manager said he would reimburse me $250 which covered about half of the tire’s cost, but I never received a dime. All in all, I was out close to $3000. Let me emphasize again that this was a pre-certified car, which means that the car was supposed to have been carefully checked out point by point. Nothing was done. Obviously! They were even telephone numbers and contacts of the person who owned the vehicle previously, which I erased. Mr. Liccardi, you should be ashamed and embarrassed. Let this be a warning to anyone who is considering buying a car from Mr. Liccardi’‘s dealership.

After purchasing a vehicle from this dealership they refused to send me new temp plates after the 30 day one expired and knew that the plates did not come in the mail from the dmv as yet as I had told them. The manager always seems to be in a meeting when you call.

Dishonest and false advertising! This dealership tried to up charge me thousands of dollars for a certification on a car that was already advertised as certified. They then tried to charge me hundreds for a xx etching on the car door and told me it was mandatory. It's not. Lots of promises they did not follow through on. High hidden fees and unprofessional management. Stay away!