290 Secaucus Road
Secaucus, NJ 07094

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Sales: 201-617-0700

Used Cars: 201-617-0700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of United Ford LLC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very good service and customer service.

Reviewed by York Ramos Moreno from Hillside, NJOctober 18, 2025

Very good service and customer service. I was able to purchase my vehicle. The salesperson and manager provided excellent service, and the atmosphere was very pleasant.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Avoid United Ford service department like the plague!

Reviewed by Yuray Valdivia from Jersey City, NJOctober 09, 2025

Avoid United Ford service department like the plague! This is possibly the worst customer service situation I have ever encountered? Chronically late employees, appointments for dates where your vehicle doesn?t even get looked at and a disdainful, apathetic attitude that permeate every step of the process? I deeply regret having spent my money at this dealership, and in the future will bring my business anywhere, but here!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (201) 617-0700 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Maximum rating = 5

1.0 (out of 5)

Zero STARS?

Reviewed by John from Weehawken, NJAugust 02, 2025

Zero STARS?. This place is the worst. Had an appointment for a month before I brought it in?.. they had it for 3 weeks and did nothing? not even the diagnostic. Never called me back when they said they would, very unprofessional, and I even bought my vehicle there. They never offered a loaner & they would still have it in their storage lot if I didn?t demand it back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About United Ford LLC

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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