Quality Auto Mall

Ford New Car Dealership in Rutherford, NJ

55 NJ-17
Rutherford, NJ 07070

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Reviews of Quality Auto Mall

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fast, friendly service.

Reviewed by Ana Bermudez Portee from Columbia, SCAugust 11, 2025

Fast, friendly service. I just showed up for an oil change with no appointment and they got me in and out quickly. Would gladly recommend.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Maintenance diagnosed the issue but then when I arrived

Reviewed by Sean Martinez from Rutherford, NJJuly 10, 2025

Maintenance diagnosed the issue but then when I arrived told me they didn't have the part I needed, and I would need to come back. Only had 1 in stock and it was a bad one.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Sean, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Tom Dickman at (201) 935-2400 to speak to our manager directly.

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Maximum rating = 5

5.0 (out of 5)

New car

Reviewed by Jayson Lima from Ringwood, njFebruary 10, 2024

Ive purchased multiple vehicles here over last 15 yrs and everyone on the team has always been great

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Jayson Lima, thank you so much for your positive comments about Quality Auto Mall! Safe travels!

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Maximum rating = 5

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Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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