3698 Route 9 South
Old Bridge, NJ 08857

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Reviews of All American Ford of Old Bridge

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great job by Rachel and be all American service

Reviewed by GS Lawn service & Landscaping LLC from South River njJuly 01, 2022

Working with Rachel and the all American team, what is a pleasant experience not only did you get my truck tongue any timely matter but she doesn’t done much sooner than expected.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are thrilled that Rachel and the team gave you a five-star experience! Thank you for choosing All American Ford in Old Bridge and for sharing your feedback. Drive safely until we see you again!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Service department is the reason we return to All.

Reviewed by Pat M from Old BridgeJune 21, 2022

Over the years I have purchased cars from All American Ford. The sales department is very good. However, what keeps us coming back is the service. They are knowledgeable and they do everything to make the service visit comfortable. They explain everything in advance and let’s you know what their doing as they service the car. They are quick and efficient. In particular, Allison went out of her way when I picked my car up to assure me about some questions I had regarding tires .

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are delighted to read your thoughtful feedback, Pat! Thank you for choosing All American Ford in Old Bridge and for sharing your kind words about Allison and the team. We look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service Experience

Reviewed by Kenny from Long Branch, NJJune 16, 2022

I took my car to All American Ford in Old Bridge for a collision repair and the level of service was outstanding. Starting with the service advisor Allison Schwartz who managed my service request and kept me updated on the progress of my vehicle repair. She was always pleasant and professional. The other individual that I had contact with was Pat in the auto body shop there at the Old Bridge location. He too was outstanding in the level of service he provided. He was very thorough in examining the damage on my car and explaining to me what was needed in the repair along with providing an approximate timeline for it. Both of them also were very responsive when I pointed out a minor issue once my car was returned to me and are working with me to address it. This is my second time dealing with the service department at All American Ford and I will say that on both occasions the level of service has been outstanding. Thanks folks

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Kenny–thank you for letting us know about the communicative and thorough help you received from Allison and Pat! We're so happy that our team at All American Ford in Old Bridge was able to get your vehicle back up and running. We appreciate your feedback, and please let us know if there's anything else you need! Safe driving.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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