Ford and Lincoln
New Car Dealership in Manahawkin, NJ
Overall Rating
4.8/5
Read dealer reviews
Causeway Ford & is the go-to dealer for anyone who wants a new Ford or Lincoln in Manahawkin, NJ. Causeway Ford & has a great selection of Ranger, F-150, MKZ and MKC models as well as competitive pricing.
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Causeway Ford & Reviews
Overall Rating
4.8/5
544 out of 551 people recommended this dealer
Overall Facilities:
4.7/5
Great Dealership
Reviewed by Richard
in Manchester NJ
December 12, 2019
I was pleased to purchase my MKZ from Causeway. Sean Gibson is a knowledgeable salesman and helped me through the process in a pleasant and professional manner. I am very happy with my new car!
broke My car
Reviewed by Hank Gill
in West Creek, NJ
March 18, 2019
Heat shield was poorly replaced after an oil change. it feel down and broke a transmission line. They charged me over 550 dollars to fix it. Bought four cars there never again.
Worst experience ever, will not return
Reviewed by Bill F
in LBI, NI
February 20, 2019
Gave a 1 because you can't give lower. Worst service I ever experienced. Got a recall for airbag with Ford truck. Called Causeway gave my information and was told it would be a few weeks to get the part. After received a call that the part was in I called to schedule an appointment. Took twenty minutes to make an appointment. Spoke to appointment person who needed all my information, then told me it would be a few weeks to get part. Reiterated that I was informed they already had part to which she said there was another recall and I needed to speak to the service writer. Waited on hold till Pat was available. He told me to schedule the appointment and sent me back in queue. Scheduled the appointment inquired as to how long the repair would take and was told 1 hour. Arrived for my appointment a little after 7:30 it was crowed with other clients checking in. No problem that can be expected. Finally get into the bay and I was told to go to Pat. He takes a call while I am approaching and I wait about 10 minutes for him. He takes my information and informs me it will be ready in the afternoon. I inform him that the women who made my appointment informed me it would only take 1 hour, I have no ride and was planning on waiting in the waiting area. He tells me they have over 50 appointments today. I tell him that nice and why I made an appointment for 7:30 this morning. After I have been in the waiting for 1 and 1/2 hours, someone else, I guess the manager approaches me and informs me they have not got to the car yet and it will be sometime because they are getting a lot of people coming in early for their appointments because of the bad weather. I ask why they would take appointments after me since I had a 7:30 appointment. When you are in the waiting area you can see the vehicles as they are waiting in queue to check out. I see my truck is 3rd in line to check out. The check out the other 2 vehicle and my truck is the only vehicle in the bay. Shortly after that they pulled anther car along side my truck and Pat checks that car out. Then they pulled another car alongside my truck and Pat checks that car out. Then they pull a truck behind my truck and Pat checks them out. Finally after 4 hours Pat checks me out. How stupid because the truck behind had to wait for me so they could leave. No management control over department, no communication between people and the appointment women running around trying to calm all the customer down who were complaining. First and last time for this dealership.
