Ford
New Car Dealership in Mahwah, NJ
Overall Rating
4.6/5
Read dealer reviews
Mahwah Ford was established in 1962 by Herbert Oberle and has been family owned and operated ever since. Our goal is to make your car buying experience an easy one. We also have over 40 free service loaner cars available to our customers and your first oil change is free with 50% off thereafter at our Quick Lube Oil Change Center located directly next door to our dealership.
Our certified mechanics know how to keep your new Ford fine tuned and safe. So if you are in Mahwah or the surrounding area, check out Mahwah Ford!
Mahwah Ford Reviews
Overall Rating
4.6/5
161 out of 174 people recommended this dealer
Overall Facilities:
4.5/5
Last minute car purchase
Reviewed by Michelle Roche
in Hewitt, NJ
September 18, 2019
The entire team at Mahwah Ford is super professional, caring, and friendly. They helped me out tremendously on what I would call an emergency car purchase. I love my new Ford Ranger. Thank you Dave, Chris, and Dennis. You?re the best
Very unsatisfied
Reviewed by Pizarro
in New York, ny
September 13, 2019
Very unsatisfied with this Ford. Called ahead to make an appointment because my ?check engine? light was on and needed to be checked. Asked how much in advance it was lady on phone said diagnostics was always $129. Said I could drop off my car on a Thursday at 930am. While dropping off my car with Frank he mentioned again $129 diagnostics, as well as another woman who was at a nearby desk. She was helping him access the computer and mentioned $129 fee. Didn?t hear back by Thur afternoon so I called to see status on when I could pick up my car. Said they haven?t even looked at it yet and they needed another day. Friday they called told me they still don?t know issue but that it?s now close to $300 because two hours diagnostics (which no one ever mentioned was by the hour) told him that?s not what I was told. He kept telling me well the car is taken apart if I didn?t want to pay they could stop the check and put it back together again without any answers. Which is really upsetting considering I brought it there and was already told I would know with the $129. By Friday evening frank called again to tell me it?s electrical issue that they need to keep my car till Monday to know exactly what the issue is. Didn?t even offer me a temporary car, when I asked they didn?t even have any at the time to offer. Monday they finally call and tell me they finally know the issue but it?s on a nation wide backorder and they can?t even get the part. They can?t tell me when it will even be available without ordering it which was over $500 just for the part. So now I?m stuck with my check engine light STILL on while living in NY and needing my car inspection complete by end September to avoid getting a ticket. Which I can?t even do because it will fail because light can?t be fixed. Had to pay the 2 hours diagnostics and still have nothing even fixed on my car. On top of this, frank kept telling me based on my coverage most likely the part will be covered, guess what?!! It?s definitely NOT covered. Not his fault but he shouldn?t pressure people into paying over what I was told diagnostics was, by telling my my car is already taken apart and not to worry cause ?most likely? it?s covered anyways. They had my car 6 days, nothing fixed, and cost me $290.
Loyal Ford Customers
Reviewed by Jennifer Sportelli
in FAIR LAWN, nj
October 30, 2018
We were buying out the lease on our Explorer and leasing a new Fusion and Doug and Keith made the experience very smooth and easy. Doug did everything he could to keep us within our budget which we sincerely appreciate. I would highly recommend this team.
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