55 Franklin Turnpike
Mahwah, NJ 07430

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 12:00pm

Reviews of Mahwah Ford

Overall Rating:

4.1 (out of 5)

90% recommend this dealer

198 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly and knowledgeable sales team.

Reviewed by Rich Walton from Randolph, NJMay 20, 2025

Very friendly and knowledgeable sales team. Management always comes over to see how things are. They went out and found the car I wanted and had it delivered right away. Great experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

2.0 (out of 5)

Salespeople need training Air Bag light on 1 hr after

Reviewed by John Keegan from Suffern, NYMarch 15, 2025

Salespeople need training Air Bag light on 1 hr after left dealership Couldn?t drive for 3 days Told to be at Service Center 7:30 am but didn?t open until 8 Transferred the plates from a car that I was not selling or trading in to the new car Haven?t got new plates yet, over 17 days

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi John, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (201) 529-3200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Maximum rating = 5

5.0 (out of 5)

Excellent sales and customer service, was a quick process

Reviewed by Lowell Simpson from Franklin Lakes, NJDecember 06, 2024

Excellent sales and customer service, was a quick process and was a pleasure to deal with. Highly recommend

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Lowell, thank you for leaving such a great review and high star rating. We hope you continue to choose Mahwah Ford Sales & Service, Inc. for all your vehicle needs! Take care!

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Maximum rating = 5

About Mahwah Ford

Mahwah Ford was established in 1962 by Herbert Oberle and has been family owned and operated ever since. Our goal is to make your car buying experience an easy one. We also have over 40 free service loaner cars available to our customers and your first oil change is free with 50% off thereafter at our Quick Lube Oil Change Center located directly next door to our dealership.

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