200 NJ-35
Keyport, NJ 07735

Get Directions

Sales: 866-755-5461

Used Cars: 732-479-4508

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Tom's Ford

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

953 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I didn’t buy my vehicle at Toms but have used them for

Reviewed by ShellDecember 08, 2024

I didn’t buy my vehicle at Toms but have used them for all my service. Extremely happy with them. Very professional and courteous

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bobby was extremely helpful and fast.

Reviewed by frankkimbel12November 24, 2024

Bobby was extremely helpful and fast. I came from a long distance away.They delivered the truck so I wouldn’t have to do the drive again. I haven’t had a more pleasant experience buying a vehicle. I would recommend them to anyone!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I scheduled service for a recall issue a week ago via the

Reviewed by jakevalenceNovember 13, 2024

I scheduled service for a recall issue a week ago via the FordPass app. When I arrived for the appointment on 11/13, I was informed that the appointment had been automatically cancelled by their "system" because of lack of a VIN number (keep in mind, the FordPass app KNOWS the VIN number). It seems the system does not flag these issues for service managers so the missing information can be included but rather just summarily cancels the appointment. At no point was I informed there was an issue or that the appointment had been cancelled. I drove over an hour, leaving a location where I could have performed some work for a friend and now I didn't have range to get back so that equated to a lost day. I was also informed that they could not reschedule me until 12/9 (almost a month later) as they only have ONE EV technician. I likely will not be back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Tom's Ford

Our mission is to provide the automotive needs of our customers for life! We will work together to exceed the expectations of our customers and out fellow employees while maintaining the highest level of quality honesty and integrity. Over the past 55 years we've gone from strength to strength winning a Dealer Rater "Dealer of the Year Award" as well as an Edmund's 5 Star Dealer Award. We're also honored to say that we're a 20-time President's Award Winning Dealership. This status is provided only to the top 3% of Ford dealerships and it's backed by a growing selection of positive online reviews from customers new and old.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top