740 Route 440
Jersey City, NJ 07304

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Sales: 888-449-9155

Used Cars: 888-348-4906

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of Stevens Jersey City Ford

Overall Rating:

1.7 (out of 5)

68% recommend this dealer

114 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was on a tight budget and couldn’t find a car I wanted.

Reviewed by JennifergoriniMay 14, 2024

I was on a tight budget and couldn’t find a car I wanted. Danny and Rosario helped me so much. I got approved and left with a car I love. Highly recommend Stevens Ford

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would give them a negative ten stars if I could.

Reviewed by Duped by DealerMarch 09, 2024

Would give them a negative ten stars if I could. We called about a car we wanted. Specifically asked if they had any fees and was told no. We drove 2 hours to get there and found out they lied about hidden fees and justified it by telling is everyone does it. Horrible business practices. Very unprofessional.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DONT EVEN CONSIDER COMING HERE!

Reviewed by F Stevens Ford Jersey City NJ from Jersey City, NJFebruary 03, 2024

DONT EVEN CONSIDER COMING HERE!! I called about a used truck that I saw online and they said it was available. I made an appointment for that day to take a look at it. I called an hour before going to confirm everything. I show up and “Tiffany” (who I spoke with on the phone an hour before) “left for the day” and the car was “sold days ago”. “They tried to call me to tell me it sold but the calls wouldn’t go through”. B.S. I even have a voicemail saying they had it available. It was all a tactic to get me to come into the dealership. Tiffany was a made up person. The truck wasn’t even on the lot. I felt completely disrespected. 3 hours of my life were pissed away because of this place. Never step foot in this dealership. If I had to decide between buying a car from Steven’s Ford in Jersey City or walking everywhere for the rest of my life I’m taking the latter 10/10 times.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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