Haldeman Ford

Just got back with my newly purchased car. Howard Salmon was superb. He was very down to earth from the moment we first spoke. Informative and professional, no hard sell even remotely. Easiest car I ever bought, and got a very good deal. Totally satisfied. He gave you his cell number, and he said call me at any time with any questions. He was wonderfully prepared for closing. He had prepared thoroughly for a large mass of paperwork, that accompanies buying a car, and it was so easy. A brief explanation and then, "sign here, initial here.." and then on to the next document. All questions were answered, but he made it easy.......you won't regret him as your salesman. Promise.

Bought a 2016 ford expedition brought up issues I heard during the test drive to Damon and McKinsey I was told service would Look at them. I was told there wasn’t anything wrong and everything was addressed so I signed paperwork. Later on after giving me the keys I found out the remote start module was fried so I left it for them to fix found out they said they had to order parts. 30 days later I found out they waited to put it thru my ford premium care and they took care of the ductiable so they didn’t pay the cost and labor. Told them about other nosies which I was told it’s has a 100k put premium fuel in it which was not the issue the plug needed to be changes as well as it needs 14,000 worth of work to be done If they were honest I would have looked for another car. Now service manage tim blew me off and felt after going over his head to jr everything was being covered up this is my 4 th car I have brought from them and being a service member I feel them flying a wounded warrior flag is a cover up to welcome member to sell them problem cars. I have contacted ford motor company, local media and will be sharing Experiance with family friends and co workers STAY AWAY Damon and McKenzie were great people JR is the one who I felt was the bad energy and turned good sale people into to sharks Damon was always honest but Jr had a bad influence and would force his hand in the other direction

The manager Marek and salesman Howard were very friendly and worked well with me to trade and buy a new car. Service department is great, they answer all your questions . The only problem is they do not have much of a selection each time I am looking for a car. However, I still would not go to any other Fird Dealership. Lisa kratins