Haldeman Ford

Bought a 2016 ford expedition brought up issues I heard during the test drive to Damon and McKinsey I was told service would Look at them. I was told there wasn’t anything wrong and everything was addressed so I signed paperwork. Later on after giving me the keys I found out the remote start module was fried so I left it for them to fix found out they said they had to order parts. 30 days later I found out they waited to put it thru my ford premium care and they took care of the ductiable so they didn’t pay the cost and labor. Told them about other nosies which I was told it’s has a 100k put premium fuel in it which was not the issue the plug needed to be changes as well as it needs 14,000 worth of work to be done If they were honest I would have looked for another car. Now service manage tim blew me off and felt after going over his head to jr everything was being covered up this is my 4 th car I have brought from them and being a service member I feel them flying a wounded warrior flag is a cover up to welcome member to sell them problem cars. I have contacted ford motor company, local media and will be sharing Experiance with family friends and co workers STAY AWAY Damon and McKenzie were great people JR is the one who I felt was the bad energy and turned good sale people into to sharks Damon was always honest but Jr had a bad influence and would force his hand in the other direction

The manager Marek and salesman Howard were very friendly and worked well with me to trade and buy a new car. Service department is great, they answer all your questions . The only problem is they do not have much of a selection each time I am looking for a car. However, I still would not go to any other Fird Dealership. Lisa kratins

In conclusion, my experience with Haldeman Ford has been nothing short of a nightmare. Their deceptive practices and broken promises have left me feeling cheated and disillusioned. I would strongly advise anyone considering doing business with them to proceed with extreme caution. Trust me when I say that the temporary satisfaction of driving away in a new car is not worth the long-term consequences of dealing with this unscrupulous dealership. Will be complaining to Better Business Bureau as well. Will do my best to take a legal matter with this dealership. It's been seven months. I've been waiting for them to rectify this situation and they have a greed. The manager and sales rep that I was misled.Jeff was my rep and Merek was my manager both agreed I was misled and said they would do everything to help me out because other manger got involved everything was screwed.