6744 Black Horse Pike
Egg Harbor Township, NJ 08234

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Reviews of Chapman Ford Egg Harbor Township

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Used car manager stands outside and unprofessionally

Reviewed by Jzan128 from Egg Harbor Township, NJSeptember 30, 2024

Used car manager stands outside and unprofessionally smokes giant clouds of smoke next to the front entrance. Then he stands behind a counter and lies to you about what numbers are on his screen for your trade. He will state there is many things wrong with your car. Look him in the face and ask him what is wrong with your car and you will get no response. Manager Donald that sits behind the counter all weekend. He calls you tells you the numbers over the phone then he starts playing games and lying when you get there in person. They don't care to waste your time just to have something to do or someone to work. I think they must be preying on peoples personal credit information for identity theft purposes. They seem to really want your social security number even when you are not buying anything. Tried to sell me a 2024 F-150 for $6500 over MSRP. Then proceeded to offer my $7,000 less then Kelly Blue Book for my trade and stated "the brake pads are at 50% in the front" Then when attempted to leave the numbers magically changed $7,000 in one swift pencil like it was a miracle. This place is 1985 car sales. Watch the movie "Suckers" and that is the exact experience you will have at this store. EXACT If they call you and tell you the numbers are done and come in to make the deal, expect to begin negotiations all over again when you get there and to only again leave in disgust. Female sales consultant RAYNA HOLMAN was very nice honest. Its a shame she has to work for such a scam operation.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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