1301 State Rt 23
Butler, NJ 07405

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Sales: 866-592-9125

Used Cars: 888-820-6550

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Route 23 Automall

Overall Rating:

4.9 (out of 5)

86% recommend this dealer

429 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Our salesman Lenny was amazing.

Reviewed by VickiJanuary 22, 2026

Our salesman Lenny was amazing. Professional, polite, patient, and very knowledgeable. We went in the dealership just to look but Lenny was so helpful and easy to work with we closed the deal that day.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I knew what I wanted.

Reviewed by JosephbonastiaJanuary 14, 2026

I knew what I wanted. I went for a test run. I made a decision. I was out in an hour. They delivered my car. The next day professionalism did not spend the whole day in a car dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had the BEST experience getting my car!

Reviewed by Sarah FDecember 28, 2025

I had the BEST experience getting my car! As a woman, I’ve never had such a smooth, stress-free car-buying process. Brian was absolutely amazing—extremely helpful, knowledgeable, patient, and genuinely cared about making the experience easy and comfortable for me. The dealership was professional and welcoming, and the entire process was seamless from start to finish. I couldn’t be happier with my car and highly recommend this dealership—especially Brian—to anyone looking for an exceptional experience!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Sarah, thank you for taking the time to leave a review for us at Route 23 Auto Mall, LLC. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Route 23 Automall

Only at 23 AUTOMALL will you be able to find a vast selection of the hottest selling and hard to find Fords and Certified Preowned vehicles in the area! On Rt 23 close to 2871780 & 46. Our Mission is to be here for YOU for all of your automotive needs. With our award winning Sales and Service Department Body Shop Rental Dept. and 23 minute or less oil changes in the Quick Lane you can get it all at the Mall! Our goal is your 100% satisfaction. Still not convinced? Call 866-838-0800

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