425 Miracle Mile
West Lebanon, NH 03784

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Sales: 603-329-3700

Used Cars: 603-329-3700

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Lebanon Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best experience to date

Reviewed by Pat from Pembroke, NHMay 27, 2022

I just bought a used 2021 Chevy Silverado and I must say this was probably the best car buying experience I’ve ever had. I live and hour away and communicated via email to ask questions about the vehicle and arrange the price and visit.. I was in and out of there within 2 hours and met some of the nicest people during the process. You guys are the best; and I will definitely be back! Thank you for making the process easy and quick!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Terrible Sales .....Phil is great in service!!!

Reviewed by Thomas from Grantham NHMay 17, 2022

Service was great for four years thanks to Phil. Lebanon Ford Sales is a total different story. The sales department doesn't want to deal with anyone who has knowledge of trade-in value or purchasing an new vehicle about MSRP. March 2022 I went in talked to the Sales manager 4 times in four days about ordering a new F250 Lariat crew cab with the ultimate package etc. The Sales manager never got the correct options or got back to me. So I ordered a new Exact truck I wanted from Irwin Automotive Group that will be here in August 2022. Which Lebanon Ford said takes 6-8 months. Unfortunately they're the only local Ford dealer close by so they don't think people with drive 60 mile radius to get treated like a customer with respect. This F250 2022 would of been our 4th new vehicle in 5 years all $50,000 + each. I will no longer do business at Lebanon Ford. I will no longer recommend their Sales or service be

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 5

Buying Process 1

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Customer Service Ever!

Reviewed by Steve Myers from Jericho, VTApril 20, 2019

Keith Jones is hands down, the best commercial sales person I’ve ever met!!! He and the entire team at Lebanon Ford worked diligently to meet my needs and selection. George LeSueur was my first contact through the online service and worked with Keith to find what I was looking for. They worked toward providing me the best price for my New Ford F-250 XLT Super Duty Diesel. I have bought dozens of vehicles over the years here in New England and this was the best buying experience ever!! I will absolutely be a return customer! Thank you so much Keith!!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lebanon Ford

Lebanon Ford has been a family owned Ford dealer in the Upper Valley of Vermont and New Hampshire for almost 70 years. Recently the mission has shifted to break down the traditional barriers of vehicle buying and servicing with a real focus on the ease of the transaction. Consumers have the option of completing as much of their new and used vehicle purchase online as they feel necessary with the tools and straightforward pricing to do so. After your purchase there's an easy service scheduling process to ensure your vehicle is taken care of for years.

Buying a vehicle shouldn't be hard. That starts with Real People offering Real Deals.

Ready to buy? Get a price quote before visiting the dealership.

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