330 Mast Rd
Goffstown, NH 03045

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Sales: 888-380-5132

Used Cars: 888-287-3387

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Unique Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

completely unacceptable service on every level.

Reviewed by Noel from concord, NH April 26, 2024

completely unacceptable service on every level. In six months time spent over $5,000.00 on servicing a truck and then the service dept. returned the truck, it broke down and was undriveable within 72 hours. While meeting with the supposed Owner to try and recover some of our money he declined to reimburse anything and actually said he thought they did a good job because they were able to get the truck running long enough for us to go trade it in at another dealership. You can't make this stuff up. I honestly don't even think this clown was even the owner, there's just no way. I chalk it up to just another one of the lies we were told over the course of the past six months. This place will lie to you, steal from you and then boast their great service to your face. And they appear to actually believe themselves while they put on their charade of insults. They are accountable for nothing and covering for each others mistakes over there is everything.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Noel, your vehicle a 2013 F150 with 155k miles came into the service department with mechanical issues, everything was discussed with solutions on how to fix your vehicle prior with your husband with his approval. Unique Service did what they said they would do to remedy your mechanical issues your vehicle had. Unique Service fixed your vehicle as they told your husband they would as discussed. Service did nothing to deceive you or any customers. Noel we are not going back and forth, we did fix your truck and did what your husband asked us to do.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do yourself a favor and stay way away from the service

Reviewed by SwelcheDecember 05, 2023

Do yourself a favor and stay way away from the service department at Unique Ford. The service manager named Bill can not be trusted and is not a man of his word! Contacted the general manager Heather this evening and explained my experiences with the service manager over the past two months. She offered an incentive on future service but I told her that would by no way correct how I was treated and would never step inside Unique Ford again! The one star rating should really be zero stars!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dave was outstanding.

Reviewed by KingwjoelAugust 25, 2022

Dave was outstanding. Was a great experience working with home. Had always returned emails and phone calls in a timely manner. Thank you

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Unique Ford

At Unique Ford in Goffstown, you'll find the best selection of new Ford cars and SUVs, new Ford trucks, and all makes and models of used cars, used trucks and used SUVs. Visit our website and browse our inventory, schedule car repairs, and apply for financing. With our low overhead, unlike the larger dealers, we can pass the savings onto you! With our Push Pull or Tow Minimum trade towards any preowned vehicle in stock. Unique Trade Assistance towards any New vehicle!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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