151 Portsmouth Ave
Exeter, NH 03833

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Sales: 888-473-5752

Used Cars: 888-473-8007

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of McFarland Ford

Overall Rating:

4.2 (out of 5)

90% recommend this dealer

304 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently had the pleasure of purchasing a 2024 F150 XLT

Reviewed by Peter T from Hudson NHDecember 04, 2024

I recently had the pleasure of purchasing a 2024 F150 XLT Hybrid from McFarland Ford in Exeter, NH, and I can’t speak highly enough about the experience! From start to finish, the professionalism and dedication of Sales Consultant Fernando Andrada and General Sales Manager Jason Ose were outstanding. I arrived at the dealership on a Friday evening around 5:00 PM—just an hour before their official closing time. Despite the late hour, Fernando and Jason made sure my needs were their top priority. They stayed well past closing, working until 8:00 PM to ensure the deal was structured correctly and that I was completely taken care of. Their commitment to customer satisfaction was evident in every step of the process. Fernando was knowledgeable and attentive, answering all my questions about the F150 Hybrid, while Jason went above and beyond to secure a deal that worked perfectly for me. If you're in the market for a vehicle and want to work with a team that truly values your time and business, I highly recommend McFarland Ford. Fernando and Jason are shining examples of professionalism and excellent customer service. Thank you both for making this such a smooth and enjoyable experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently had the pleasure of purchasing a 2024 F150 XLT

Reviewed by peter tDecember 04, 2024

I recently had the pleasure of purchasing a 2024 F150 XLT Hybrid from McFarland Ford in Exeter, NH, and I can’t speak highly enough about the experience! From start to finish, the professionalism and dedication of Sales Consultant Fernando Andrada and General Sales Manager Jason Ose were outstanding. I arrived at the dealership on a Friday evening around 5:00 PM—just an hour before their official closing time. Despite the late hour, Fernando and Jason made sure my needs were their top priority. They stayed well past closing, working until 8:00 PM to ensure the deal was structured correctly and that I was completely taken care of. Their commitment to customer satisfaction was evident in every step of the process. Fernando was knowledgeable and attentive, answering all my questions about the F150 Hybrid, while Jason went above and beyond to secure a deal that worked perfectly for me. If you're in the market for a vehicle and want to work with a team that truly values your time and business, I highly recommend McFarland Ford. Fernando and Jason are shining examples of professionalism and excellent customer service. Thank you both for making this such a smooth and enjoyable experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Longtime ford owner.

Reviewed by MattP October 14, 2024

Longtime ford owner. Went in to negotiate a sedan. They came back with a higher than expected monthly payment. I said I was looking to lower the monthly payment and they said the only way they could do that was to lower the price of the car or lower the interest. The salesman Angel said he would go ask if they could do that and how much was I looking to lower it. I asked him if they could knock 3000 off the asking price. The original price was a little over 25k. The manager Bruce Sellar came back over and sat down, upset from the jump. He asked why I would even ask for that, which surprised me. (Moments before they asked me what I was looking to do) I said at that monthly payment, (543 for 66 months) the interest and principal would be 10000 over the asking price for the loan. He said “then pay cash, people buy houses all the time and pay interest.” He said I was “silly for even asking for that” and tried to convince me that it was completely useless to go from dealership to dealership asking for that kind of discount. Not sure why he assumed any of that. Not a good experience. Super unprofessional response to asking for different numbers rather than countering or just saying they can’t meet that.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About McFarland Ford

McFarland Ford was formed in December 1957 by Frank O. Patterson of Greenland NH and Donald J. McFarland of Rye NH Henry McFarland's father. Two months later Henry invested in the dealership and joined its staff. The dealership began operation in a converted barn on Court Street in Exeter. Within a few years it moved to Portsmouth Ave. in Exeter into what is now the Robbins Auto building. In 1966 work was begun on the current McFarland Ford building at 151 Portsmouth Ave. Exeter NH.

In 1984 the McFarland Family acquired the Ford franchise for the Hampton market and constructed the Hampton Ford facility which opened in 1985. In the

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