61 E Conway Rd
Center Conway, NH 03813

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Macdonald Motors Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service below average

Reviewed by Ford F250 from center conwayOctober 11, 2023

I brought my truck in for service under warranty and MacDonald went and charged me a whopping $800 to fix a leaking steering fluid. Then a year later I have a recall for the steering system and I get my truck back and I cannot even steer it out of the parking lot. The service dept. was so lazy they could not even let me know what is going on with the steering and left me a filthy dirty truck showing there is zero care at this dealership. My recommendation is not to use this ford place for anything! Very disappointed and angry at the cost and lack of service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

They Owe Me Money

Reviewed by Launa from Lovell, Maine August 15, 2023

The $2800 EXTENDED WARRANTY is a scam. I bought a car from Macdonald Motors Conway NH in December 2022 and traded it In in April 26 2023. I expect a refund for the EXTENDED WARRANTY and t I have called them several times as well as went there three times to see when I would get my refund. I have been told it was mailed and I will receive it in 7-10 days for three months now!!! Shure would like my REFUND FOR THE EXTENDED WARRANTY!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 3

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)


Reviewed by Wilbert L. from Bridgton, MEMay 26, 2021

Excellent buying experience. Chip Jones, salesperson, was accommodating and helpful. Pricing for trade in and purchase vehicle was fair and competitive. Would recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Wilbert, Thank You very much for letting us know you were happy with us, we appreciate that you were willing to take time out of your day and give us a great review!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Macdonald Motors Ford

Macdonald Motors Ford is located at 61 East Conway Road in Center Conway N.H. 03813. We are a full service dealer with outstanding Sales Service Parts Body Shop and Auto Rental departments. We have been in business for over 70 years and have built our business on a solid foundation of customer service with a personal touch. Every customer that walks through our door matters to us and we make every effort to ensure they are pleased with us and with the services we provide. You will not find a more customer oriented dealership than Macdonald Motors Ford!

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