Gaudin Ford

Stole my car and made my call the police, lied every day, hopefully the cops will get them to pay for my car they stole.

Service Department is horrible. Our vehicle has a simple hardware failure with the satellite radio. Almost 2 months no fix. Poor communication. Contacted Ford Corporate EV division and they are friendly but still no help. This is the reason I stopped buying Ford cars.

I have bought multiple vehicles from this dealership. The only good thing to say is Ashley Simpson was very helpful after months of back and forth with a lemon of a truck I purchased from a salesperson who was very rude and hostile going as far as to put his hands on one of my coworkers who came with me to help decide on a truck for work. I am now currently being strung along after the dealership told me they are unable to cancel my warranties even though they can see the warranties and are the selling dealership. I went through a long process with Ford Customer Care and the main departments to get them canceled and now the dealership is refusing to give me the money for the warranties. I have been told and have confirmation that the warranties are canceled and the dealership is supposed to give me a check for the money back. I have called several times trying to schedule with them to pick the money up and they keep passing the blame or saying they don't do that. This dealership is far from professional and will be getting yet another BBB complaint.