660 N Decatur Blvd
Las Vegas, NV 89107

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Sales: 702-936-4524

Used Cars: 702-790-8111

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Friendly Ford

Overall Rating:

2.7 (out of 5)

93% recommend this dealer

1224 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

When taking my car in for a TCM RECALL they told me they

Reviewed by FarriegurlNovember 21, 2024

When taking my car in for a TCM RECALL they told me they would have to hold my car for two wks just to diagnose it. Not a day fix as I was told on the phone. No rental, no loaner… just not my problem kind of attitude. I’ll lose my job without transportation. Worst service ever. So glad I took a day off work for nothing. Rude.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They commit THIEVERY in a legal way .

Reviewed by Abbadad3331October 18, 2024

They commit THIEVERY in a legal way . And MOCK & BELITTLE CUST😔MERS. FAULTY CAR PARTS are put in cars and used through THEIR Warranties. D😔N’T EVER trust them and RUN away as fast as Y😔U can because they will backstab along with the fraudulent behaviors the have committed. THE FORD TEAM should be called THE FRAUD TEAM! You would think after spending $20,000 on car repairs with them in a two-year timeframe. Your car wouldn’t be broken. and one of the team members name Al, who works at the Friendly Ford on Decatur in Las Vegas wouldn’t be part of the mocking behavior and telling you your car is not worth that much and my reply back to him was it is now. And I absolutely have no stars complete thumbs down, and do not recommend THE FRAUD TEAM To any individual EVER(L😔🧲)!!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Me and my wife received the best service from this

Reviewed by Paul Aragon from Las Vegas, NVOctober 16, 2024

Me and my wife received the best service from this location Jose Eduardo Enere went above and beyond helping us find the right car for the right price and we are happy and satistied, thank you Jose! You're awesome!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Friendly Ford

FACT: Friendly Ford is the only 18-time winner of the prestigious President's Award in the state of Nevada.

Each year Ford Motor Company honors a select group of Ford dealers who have demonstrated exceptional achievement in customer satisfaction. The President's Award Ford Motor Company's highest honor inspires dealers to strive for excellence and improve the overall ownership experience for their customers. The recipients are truly the finest in the automotive industry

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