Friendly Ford

Great Pre-Buying Experience - Terrible Post-Buying Experience. I recently purchased a new Ford Expedition from Friendly Ford and had a great experience with the team. Good price on the car, helpful team. However, I had some minor problems with the car that the team said they could easily fix for me after the sale and have found it impossible to get anyone even on the phone, much less to help. I’ve called the employee multiple times over the last 6 weeks with not so much as an answer or returned call. Not so Friendly Ford, I would take my business elsewhere.

Friendly , answered all questions and was very helpful. Do not fine the car we wanted. Would return to this Dealership.

I had my Ford bronco picked up for a recall service, when I got it back and drove it I heard a Part fall ... Turns out they didn't screw the fan of the radiator cover. Car is over heating and the charging is not working meaning alternator usually... My thing is that it is a car dealership, you would also check if everything else and if they saw something else wrong I was told I would be made aware to see if I would want to fix it or not but I didn't. I got my car back messed up. I got it towed back on Friday and still don't have a car.. I am upset and disappointed. I have errands to run and places to be and I don't have a car. Make sure if you get a recall done to check your car before leaving or before the tech leaves.ian has been helping me and been helpful with this issue but it's crazy how the dealership let this happen.