14810 Crest Road
Papillion, NE 68046

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Sales: 877-365-9454

Used Cars: 877-535-4300

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Baxter Ford Papillion

Overall Rating:

4.3 (out of 5)

80% recommend this dealer

316 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was in a pickle with my previous vehicle and needed to

Reviewed by Bailey E from Omaha, NEOctober 31, 2025

I was in a pickle with my previous vehicle and needed to get out of it. Megan Authier and Rick Menicucci went out of their way to get me into a new car with a MUCH better payment. Very personable and was such an easy/quick process. Dealership was clean and the employees were all so nice. 10/10 recommend Baxter Ford Papillion, Megan and Rick!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Bailey E, we're so glad that we were able to go above and beyond your expectations! Rickey Menicucci General Manager

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Maximum rating = 5

5.0 (out of 5)

Set up a test drive, car was ready and running for us.

Reviewed by Dennis Jones from NEJuly 22, 2025

Set up a test drive, car was ready and running for us. They let us drive it by ourselves. We were gone for about 45 minutes, no problem. Salesman answered all our questions , no pressure. Go visit for yourself, we had a great experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We appreciate your positive review about your recent experience with us! Rickey Menicucci General Manager

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Maximum rating = 5

1.0 (out of 5)

After 2 previous purchases, and 18 months of shopping for

Reviewed by Your MAMAJuly 10, 2025

After 2 previous purchases, and 18 months of shopping for a Bronco, I returned to Baxter Pap. Mistake. All salesmen are now "sales managers". My 24 year old sales manager told me "Ford doesn't offer Employee Pricing on the Big Bend. Oh, really? Even the finance "managers" I've worked with before, had better things to do during my 3 visits. The GM never replied to my emails. (so don't ask me to write you again here) My anger is gone, and now I'm just disappointed. But things turned out great. After several emails and a couple phone calls over a 5 hour period, I bought a new 2025 Bronco Big Bend (WITH EMP PRICING) from another dealer in Blair. There, I got the treatment I should have gotten from Baxter Pap. And, saved over $4,000, to boot! Thanks, Blair!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

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Friendliness N/A

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Maximum rating = 5

About Baxter Ford Papillion

Baxter Ford Papillion located in Omaha NE is your source for Ford cars trucks vans and SUVs. At our dealership you?ll find a wide assortment of automotive products and services including certified pre-owned cars and new Ford vehicles. We encourage you to browse our inventory online and to visit our showroom and see our financing options. Call us to schedule a test drive in one of our many Ford vehicles today!

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