2005 Krenzien Drive
Norfolk, NE 68701

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Sales: 855-881-3075

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Courtesy Ford of Norfolk

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

156 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

We had a 1 pm appointment for an oil change and a

Reviewed by RickyJune 03, 2025

We had a 1 pm appointment for an oil change and a warranty issue and didn't leave until after 5 pm with dealership car.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Salesman was a great guy.

Reviewed by Brian Rinke 1May 23, 2025

Salesman was a great guy. Everyone was great to work with. We were treated very well.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have had Courtesy Ford service my 2023 Explorer three

Reviewed by Janet Schwager from Ewing, NebraskaMay 13, 2025

I have had Courtesy Ford service my 2023 Explorer three times, and the service experience is efficient, timely, and pleasant. Everyone is so friendly and accommodating. I plan to purchase my next vehicle there because I am so impressed every time I've been there.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Courtesy Ford of Norfolk

Courtesy Ford of Norfolk in Norfolk, NE, also serving Yankton, SD and Columbus, NE is proud to be an automotive leader in our area. Since opening our doors, Courtesy Ford of Norfolk has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. You can trust that Courtesy Ford of Norfolk will get you into the car or truck you choose with professionalism and attention to your needs!

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