1015 South Callahan Road
Wentzville, MO 63385

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Sales: 866-892-8811

Used Cars: 866-979-9375

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Clement Ford

Overall Rating:

2.4 (out of 5)

91% recommend this dealer

751 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible car been in shop for a yr and they are doing

Reviewed by Kyle henke from Warrenton moJanuary 15, 2026

Terrible car been in shop for a yr and they are doing nothing about it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dear Kyle, Thank you for taking the time to share your feedback. We’re very sorry to hear about your frustration and understand how upsetting it is to be without your vehicle for an extended period of time. This is not the level of service we strive to provide. We would appreciate the opportunity to review your situation in detail and work toward a resolution. If you’re willing, please contact us directly at your convenience so we can discuss the status of your vehicle and the next steps. Your experience matters to us, and we’re committed to addressing your concerns as promptly as possible. Sincerely, Jason Gross

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

9 o’clock appointment for oil change and brake inspection

Reviewed by Puddin rain from St charlesAugust 28, 2025

9 o’clock appointment for oil change and brake inspection now 2 o’clock and truck has not made it in shop yet

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Here is my review to the manager Jason since he did not

Reviewed by Azariah JacksonJuly 23, 2025

Here is my review to the manager Jason since he did not want to accommodate with me and meet face to face with me to resolve the many issues I have had with them. You might as well leave your car stranded and broke down somewhere before taking it to them and at this point any Clement Ford dealership because they just want your money and do not care about their customers AT ALL!!!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Mrs. Jackson thank you for taking the time to talk with me this morning and bringing your concerns to my attention. Even though the concern started with a failed part from Ford, we fell short on our end with keeping you informed during the already frustrating situation you were dealing with. I hope that after our conversation you know my sincerity and that I want to make sure we make things right for you. I know we are meeting on Saturday morning, but if there is anything you need prior to that please don't hesitate to reach out to me. Jason Gross Service manager, Clement Ford

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Clement Ford

Need help figuring out how best to sort through your automotive situation? Clement Ford team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you gain a better understanding of the great new Ford cars found at our convenient Wentzville location or giving you access to the most comprehensive selection of parts and maintenance we have no doubts that the outstanding group of Ford experts at Clement Ford have the ability to help you figure out the right course of action for you. Come to the Home of the 30 day price match guaranteed at Clement Ford. Purchases also come with our 30 day price match guaranteed and 5 day love it or swap it!

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