47 N Service Rd E
Sullivan, MO 63080

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Sales: 573-203-5242

Used Cars: 573-203-5242

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Laura Ford of Sullivan

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

294 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Wish i could give Laura a .

Reviewed by Thomas Stoll from Hartsburg, MOJanuary 06, 2026

Wish i could give Laura a .1 star. Although Laura Ford stated that they did an "extensive" inspection of the used vehicle they sold me their mechanic "missed" an actively leaking rack and pinion assembly my home dealership found in a 45 minute multi point inspection. This "miss" cost me $2100 and Laura refuses to do anything about. They claim I should have got a warranty, which wouldn't have covered the issue anyway. Wouldn't reccomend them to my worst enemy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thomas, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to Director of Digital Media, Spencer Minton at (573) 468-4100 or by email at spencer_minton@lauraautogroup.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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Maximum rating = 5

5.0 (out of 5)

Scheduled service call was fast and easy.

Reviewed by wetzelrickDecember 16, 2025

Scheduled service call was fast and easy. Very helpful and friendly staff. I will definitely be back for any future needs.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Best price I found.

Reviewed by tlmy87November 15, 2025

Best price I found. Excellent customer service. Very fast process. Salesman Kevin was awesome. Didn’t feel pressure to buy any extra packages. Extremely smooth transaction.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

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Maximum rating = 5

About Laura Ford of Sullivan

We are committed to delivering unparalleled customer satisfaction to owners of Ford Trucks in Illinois and Missouri for over 32 years. Give our friendly sales staff a chance to earn your business. We have dozens of out of state customers each week! We are located 40 minutes southwest of St. Louis International Airport. Free pickup from airport available!

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  • No cost, no-hassle negotiation
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