47 N Service Rd E
Sullivan, MO 63080

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Sales: 573-203-5242

Used Cars: 888-325-3194

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Laura Ford of Sullivan

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

228 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Super friendly and knowledgeable service advisors.

Reviewed by DennyJune 14, 2024

Super friendly and knowledgeable service advisors. They completed all the work in a timely manner that I requested nearest I can tell. They contacted me for approval on a price for a small fix that was labor intensive. Final bill was to be expected with the amount of work done. Would give five stars but found one nut and one bolt loose on two separate covers. Outside of that it was good experience

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a 2020 Ram online from Laura Ford.

Reviewed by RichMay 04, 2024

I purchased a 2020 Ram online from Laura Ford. The salesperson described the vehicle as "pristine" and with "good" tires. He even went as far as making up a bogus story about the previous owner and how they "babied" the vehicle. With living 14 hrs away, I had to trust the salesperson. I asked the salesperson to send pictures of any flaws or scratches, he sent pictures intentionally hiding the flaws. I had the vehicle shipped to me and immediately noticed scratches all over the truck like it had been driven on an overgrown logging road, a large gash in the left bedside all the way to the metal and rusting, and more large scratches all the way into paint on the left rear door. The tires were worn unable to pass inspection, and had multiple mechanical issues including a large fuel leak. The sales manager initially offered to have the scratched repaired and after taking time off work to obtain multiple estimates as requested, that offer was retracted and I was told "tough luck". I've purchased many vehicles in my life, this one being the first time purchasing one online. This has been my single worst car buying experience and the worst dealership I've ever dealt with. Be warned, do not trust Laura Ford of Sullivan.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Quick appointment and service.

Reviewed by NoneApril 26, 2024

Quick appointment and service. Decent price not sure why this site has a 15 word minimum. Absolutely not applicable

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Laura Ford of Sullivan

We are committed to delivering unparalleled customer satisfaction to owners of Ford Trucks in Illinois and Missouri for over 32 years. Give our friendly sales staff a chance to earn your business. We have dozens of out of state customers each week! We are located 40 minutes southwest of St. Louis International Airport. Free pickup from airport available!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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