801 S Westwood Blvd
Poplar Bluff, MO 63901

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Reviews of Baldwin Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

11/26/24: Avoid this place, IMO.

Reviewed by whoisbambam from Poplar bluff, MONovember 26, 2024

11/26/24: Avoid this place, IMO. I went in for an oil change and was told 5 ppl ahead of me and i said i would wait in lobby. 5 hours later and left with no oil change. no updating, no nothing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Customer Care

Reviewed by Laura from Poplar Bluff, MOJune 15, 2022

I had a later appointment, but had a situation come up that I had to have my mother in St. Louis for a cancer appointment. They went out of their way to help me get my car serviced so I could make the trip. They went above and beyond and I really appreciated it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Baldwin Toyota Team

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership

Reviewed by Michael from PiggottMay 24, 2022

Great sales staff very helpful, and the financing process was easy. Everyone in this dealership make you feel like they apricate your business and are there to help.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baldwin Toyota Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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