260 West Elm
Lebanon, MO 65536

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Sales: 417-532-3146

Used Cars: 417-532-3146

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Ed Morse Ford Lebanon

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't waste your time. Go elsewhere.

Reviewed by Joel from Lebanon MoApril 19, 2023

Will not honor Motorcraft warranty per the terms and conditions. Was even arguing with Ford corporate about info needed for claim. Definitely not the Ford experience I am used to.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The Body Shop personnel were very helpful. The service...

Reviewed by ABoOctober 01, 2021

The Body Shop personnel were very helpful. The service technician that adjusted my sliding door and the back door did a good job. I no longer get an "open door" alert. The doors close easier also. Thank you

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello! Thank you for providing us with a positive review and positive feedback. We appreciate you and your business! Faith Campbell Ed Morse Ford

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Ed Morse Ford Lebanon

Ed Morse Ford is part of the Ed Morse Automotive Group. From its beginnings through the present day the Ed Morse has successfully employed a business strategy that has served the interests of its customers and its employees well. That is having the right product in the right location with the right people to sell in volume enabling the company to "sell for less". It is much more than advertising slogans to say "Ed Morse is Gonna Save You!" and "For Value and for Service it's Ed Morse." Those are promises that the company has delivered on by committing itself to excellence stability and premium customer service for over 75 years.

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