8050 N Church Rd
Kansas City, MO 64158

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Sales: 866-947-2830

Used Cars: 866-919-3972

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gary Crossley Ford

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

1135 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I reached out with some questions and was blown away by

Reviewed by Elijah MJanuary 19, 2026

I reached out with some questions and was blown away by how helpful and knowledgeable Phill at Gary Crossley Ford was. He took the time to provide genuine guidance without any sales pressure whatsoever. Their expertise and integrity really shine through, and I wouldn't hesitate to recommend them to anyone looking for top-notch service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your kind words about our team at Gary Crossley Ford. It's good to hear that our service met your expectations. Thank you for recommending us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My salesman had superior knowledge of all the options of

Reviewed by Rich from Excelsior SpringsJanuary 13, 2026

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for recommending Gary Crossley Ford. We're glad our team made your truck purchase smooth and pressure-free. We appreciate your referral.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Heather was very helpful and kept in contact.

Reviewed by KCVirgo from Kansas City MOJanuary 10, 2026

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your detailed feedback and will take your suggestions about courtesy cars and showroom experience into account. Our team at Gary Crossley Ford is glad Heather could assist you throughout the process. Thank you for sharing your thoughts.

Overall Facilities N/A

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Maximum rating = 5

About Gary Crossley Ford

Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.

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