8050 N Church Rd
Kansas City, MO 64158

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Sales: 866-947-2830

Used Cars: 866-919-3972

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gary Crossley Ford

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

1132 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My first time with the Ford Protect CSP coverage.

Reviewed by RL Johnson from Liberty, MONovember 14, 2025

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your feedback and are glad our team at Gary Crossley Ford could assist you with the Ford Protect CSP coverage. Thank you for recognizing our efforts.

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Maximum rating = 5

5.0 (out of 5)

Charlie was awesome .

Reviewed by Josh from Kansas City October 31, 2025

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We’re glad our team made the process smooth and got you a deal you’re happy with. Thanks for choosing Gary Crossley Ford. Drive safely.

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Maximum rating = 5

5.0 (out of 5)

Parker did a great job helping me order an Expedition.

Reviewed by Liberty from MoOctober 24, 2025

Parker did a great job helping me order an Expedition. He kept me updated on when they would start to build it, and when it would be delivered once it was completed. It actually was delivered a lot sooner than expected. I appreciate his help making the process a lot easier!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're pleased to hear our team made your Expedition ordering process smooth. Thank you for choosing Gary Crossley Ford, and we wish you the best with your new vehicle.

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About Gary Crossley Ford

Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.

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  • No cost, no-hassle negotiation
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