Frank Fletcher Ford

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Overview
Dealer Reviews

Ford and Lincoln New Car Dealership in Joplin, MO

Overall Rating

4.2/5

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We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

Need service for your new Ford or Lincoln? Frank Fletcher Ford's Ford-trained mechanics can help.

Frank Fletcher Ford Reviews

Overall Rating

4.2/5

21 out of 26 people recommended this dealer

Customer Service:

3.3/5

Buying Process:

3/5

Quality of Repair:

3/5

Overall Facilities:

3.3/5

Will never come here again

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Truck Owner
in Joplin, Mo
February 07, 2021

I will never come back to this place again. Did a repair on a truck it lasted a week and did not fix what they did or give me the money back.

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Service Dept

Overall Rating:

2/5

Customer Service:

4/5

Buying Process:

N/A

Quality of Repair:

N/A

Overall Facilities:

4/5

Reviewed by Lorie Thibault
in Joplin Mo
November 23, 2020

Brought in my Truck for recall work. Dropped car off at 10. They said they were going to get it in right away. They told me it would take 4-5 hours. I told them my husband was going to pick it up on his way home from a Dr. Appt. around 3:30-4:00. The service guy said that was fine. My husband gets there after his Dr appointment and they said it was going to be another hour 1/2. Unacceptable.

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2016 A Dodge Challenger

Overall Rating:

4/5

Customer Service:

4/5

Buying Process:

5/5

Quality of Repair:

3/5

Overall Facilities:

5/5

Reviewed by Frank Fletcher Ford
in Joplin, Mo
December 15, 2017

It's was nice doing business again, at Frank Fletcher Ford. The staff there was wonderful, teams work those number, got my son in the ¿ he wanted. What merry Christmas for him. Thank again for ur servicemen. Happy Holidays

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Picture of Frank Fletcher Ford in Joplin

Dealership Contact Information

Frank Fletcher Ford 3015 Turkey Creek Rd
Joplin, MO 64801

Sales: 888-910-3697
Used Cars: 888-910-3869

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:00am	8:00am	8:00am	8:00am	8:00am	8:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:00am	8:00am	8:00am	8:00am	8:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	3:00pm

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