3015 Turkey Creek Rd
Joplin, MO 64801

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Frank Fletcher Ford

Overall Rating:

4 (out of 5)

82% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Found a used Equinox on carfax.

Reviewed by Deven from Fort Scott, KSMay 18, 2025

Found a used Equinox on carfax. Went to buy, was given a terrible loan (I made a large down), 9% loan and told couldn't pay off before 6 months. He didn't offer other loans or payment options, wasn't busy.. Irritated me so much, I shopped elsewhere for extended warranty. Got loan paperwork today, no penalty for early payoff, guessing he'll lose an incentive when I pay it off this month.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Found a vehicle on carfax at FFF.

Reviewed by ronin380May 18, 2025

Found a vehicle on carfax at FFF. Knew it was what I wanted and reasonable price. My problem was with the finance office. Got me a terrible loan (9%-I have excellent credit and made a big down), told me I couldn't pay it off before 6 months. The loan irritated me so much, I shopped elsewhere for the extended warranty. Got my loan paperwork today, no payoff penalty for me, guessing he may lose an incentive for writing such a bad loan, when I pay if off this month.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly and fast service, and great at explaining

Reviewed by JG from Joplin MOOctober 02, 2024

Very friendly and fast service, and great at explaining everything they did and what was needed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Frank Fletcher Ford

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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