807 Southwest Blvd
Jefferson City, MO 65109

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Sales: 573-994-2934

Used Cars: 573-646-8741

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Joe Machens Capital City Ford

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

7954 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service all around.

Reviewed by JohnJanuary 19, 2026

Excellent service all around. They understood what I was looking for and made the purchasing process easy.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Machens Capital City Ford are glad to have you as a customer.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Doug and Kevin was great to work with and Shane and

Reviewed by MICHAELGROSSTJanuary 19, 2026

Doug and Kevin was great to work with and Shane and Christian were great about explaining the warranties.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were very happy with our trade value and dealer

Reviewed by cjbryant346January 19, 2026

We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a friend and will definitely buy from him again.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joe Machens Capital City Ford

Since opening our doors Joe Machens Capital City Ford Lincoln has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase. We are proud to serve the Central Missouri area including the Columbia MO and Sedalia Mo areas. Joe Machens Capital City Ford Lincoln has a professionally manage Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and as always Joe Machens Capital City Ford Lincoln offers competitive pricing for your automotive maintenance needs.

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