2860 S Noland Rd
Independence, MO 64055
Sales: 816-479-0617
Used Cars: 816-479-0657
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Independence, MO that carry Ford
Overall Rating:
4.8 (out of 5)
98% recommend this dealer
1457 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took a long time between deciding on the car and walking
Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.
Dealer Response
Hi Debbie, thank you for your high-star rating and feedback about your recent experience. We value your input and we’re always looking for ways to improve that experience for our customers. If you have any additional concerns or would like to discuss your visit further, please don’t hesitate to reach out to us directly. We appreciate your business and are always happy to help with anything you need in the future!
Maximum rating = 5
Erick Phillips has treatment us well for years.
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
Dealer Response
Hi Steve, thank you for your continued trust in us! Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, just let us know. Have a great day!
Maximum rating = 5
Erick Phillips has treatment us well for years.
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
Dealer Response
Hi Steve, thank you for your continued trust in us! Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, just let us know. Have a great day and we look forward to seeing you again soon!
Maximum rating = 5
More Reasons to Buy at Metro Ford Independence • We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership. • Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors. • Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
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