2860 S Noland Rd
Independence, MO 64055

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Sales: 816-479-0617

Used Cars: 816-479-0657

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Metro Ford

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1459 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy in and easy out the door with my newer truck and I

Reviewed by Terry Weathers from Independence, MOJanuary 28, 2026

Easy in and easy out the door with my newer truck and I think I got a decent deal. I have already sent a friend of mine to Metro Ford since I got my truck, and she ended buying from them as well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Terry, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your 2021 Ford Ranger and please don't hesitate to reach out if you need anything else in the future!

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Maximum rating = 5

5.0 (out of 5)

Chuck was wonderful to work with and very knowledgeable.

Reviewed by Heather Jenkins Warren from Independence, MOJanuary 21, 2026

Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Heather, we are so happy we could make your experience a positive one! It means so much to us to have earned your trust in our business. If you ever need anything else in the future, please give us a call or stop by. Take care!

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Maximum rating = 5

5.0 (out of 5)

Took a long time between deciding on the car and walking

Reviewed by Debbie Overman from Excelsior Springs, MONovember 18, 2025

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Debbie, thank you for your high-star rating and feedback about your recent experience. We value your input and we’re always looking for ways to improve that experience for our customers. If you have any additional concerns or would like to discuss your visit further, please don’t hesitate to reach out to us directly. We appreciate your business and are always happy to help with anything you need in the future!

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About Metro Ford

More Reasons to Buy at Metro Ford Independence • We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership. • Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors. • Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.

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