9699 MO-168
Hannibal, MO 63401

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Sales: 573-501-3724

Used Cars: 573-501-3724

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Tom Boland Ford, Inc.

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They did some work on my truck, charged me almost $3,000.

Reviewed by Robert Ervin from Barry, IlMarch 13, 2025

They did some work on my truck, charged me almost $3,000.00, and did not make sure the transmission was full of fluid before I picked it up. By the time I got home my reverse was going out. They said they would make it right, the owner said he would install a used transmission since they failed to put fluid back in it. I called to check on it and was told they had a transmission waiting to go in. After not hearing anything for a while, I call to check on it they say the rear ends bad and they are not repairing it. Now it sits at my Mother's farm with the reverse out. Very let down by the way they did things.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Greedy!

Reviewed by Roger from Emden, MOApril 13, 2022

Try to give 16500 for a trade in on a truck you will sell for 27,000 plus! You should be ashamed of yourselves! Greedy! Your vehicles are overpriced! Don't try to trade in your vehicle they will try to rip you off!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

poor quality

Reviewed by Krafty1 from Hannibal, Mo.July 22, 2017

very poor quality of repairs made. I expected more from a dealership but the repairs looked like something the local shade tree mechanic would. If you leave a negative review the manager will ask you to take your business elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Tom Boland Ford, Inc.

WE ARE A FAMILY OWNED DEALERSHIP IN BUSINESS FOR OVER 55 YEARS. WE ARE HUMBLED BY THE NUMBER OF CUSTOMERS WHO RETURN FOR ADDITIONAL PURCHASES FROM MILES AWAY. WE ALSO TRADE AND FINANCE NO MATTER WHERE YOU LIVE WE CAN DELIVER YOUR VEHICLE TO YOU TO NO MATTER THE DISTANCE. TOM BOLAND FORD PROVIDES THE MOST ENJOYABLE AND HASSLE FREE BUYING EXPERIENCE AROUND. PLEASE CALL 573-221-9350 ANYTIME.

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