2 Caprice Dr
Chesterfield, MO 63005
Sales: 636-500-0767
Used Cars: 636-736-6099
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Chesterfield, MO that carry Ford
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
2269 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I contacted this dealership with the full intention of
I contacted this dealership with the full intention of purchasing a Ford Raptor and presented a reasonable offer. Everything was in order, and they could have honored my price, but Jake Gaspard, the salesperson, declined to complete the sale for two explicit reasons: 1. I live out of state, and 2. I wasn't going to finance through the dealership. Jake's message was blunt: "You aren't local...we won't ever see you again." That line made it clear the decision was based on where I live and whether I'd bring them finance commission, not on the vehicle, paperwork, or any legitimate policy. This felt like a discriminatory, short-sighted business practice. Instead of closing a sale and building a good customer experience (and a possible referral), they chose to turn away a ready buyer because they couldn't squeeze more profit out of the transaction. If transparency, fair dealing, and professionalism matter to you, I'd look elsewhere.
Maximum rating = 5
Sales staff was nice and worked with me to get where I
Sales staff was nice and worked with me to get where I wanted to be financially. Overall satisfied with the price I paid and I think they were happy with the money they made.
Dealer Response
We're glad to hear that the sales staff was able to take care of you!
Maximum rating = 5
Great salesman and finance manager.
Great salesman and finance manager. Very happy with sales experience. Same day purchase and delivery.
Dealer Response
We're glad you had a great experience with us!
Maximum rating = 5
The Fusz family's commitment to customer satisfaction has been demonstrated by the numerous awards bestowed on every dealership. This commitment carries over to community service as well. The Fusz philosophy is to give back to the community the support we have received. The Lou Fusz Network has established itself as having the highest standards of excellence in automotive sales and service. That excellence coupled with the ongoing philosophy of personal attention honesty and a true "family spirit" will solidify the Lou Fusz name as a leader in the business community for many years to come.
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