Les Jacobs Ford

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Dealer Reviews

Ford New Car Dealership in Cassville, MO

Overall Rating

2.6/5

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Welcome to Les Jacobs Ford! Located in Cassville, MO, Les Jacobs Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll notice that our commitment to customer service is second to none. We strive to make your experience with Les Jacobs Ford a good one, for the life of your vehicle. Whether you need to purchase, finance, or service a New or Pre-Owned Ford, you've come to the right place.

If you're looking for service for your new Ford, Les Jacobs Ford's trained mechanics can help keep your new car running like new. So give them a call!

Les Jacobs Ford Reviews

Overall Rating

2.6/5

2 out of 5 people recommended this dealer

Customer Service:

2.3/5

Buying Process:

2.3/5

Quality of Repair:

3/5

Overall Facilities:

2.3/5

An embarrassment to Ford

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

1/5

Reviewed by Michael Johnson
in Springfield MO
December 19, 2020

Ford should be embarrassed to waive their flag above this dealership. Amazed at the lack of professionalism and compete incompetence. I wouldn’t have expected this kind of service from a second rate sleazy used car dealership

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Honestly, the best buying experience I have ever h

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by DB from Eureka
in Eureka springs
April 06, 2020

I rely on the honesty and expertise from the sales staff. I actually enjoy going to this dealership. All of my experiences here have been positive. Highly recommend

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Terrible customer service

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Nicole Tilton
in Jenkins, Missouri
October 29, 2019

I took my car in for repairs. They didn’t bother to call with updates. When I called to check on it they acted annoyed. In total they kept the car for 5 days. Less than a week after the repairs it was in the shop again. They fixed the horn, but missed the spark plugs needing to be replaced. I didn’t even mention the horn needing to be fixed. Will not return and I’d highly recommend service elsewhere.

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Dealership Contact Information

Les Jacobs Ford 18690 MO-37
Cassville, MO 65625

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