2920 South Grand Avenue
Carthage, MO 64836

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Sales: 417-358-4037

Used Cars: 417-358-4037

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Wood Ford Carthage

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

False price advertising - stay away - unethical

Reviewed by Tom from Kansas City, MOSeptember 28, 2023

This dealership uses false price advertising to lure in potential buyers with significantly lower car prices featured on their website resulting in false prices throughout all online car search portals. Their online advertised price does not clearly state conditions, nor it suggest there might be conditions (by marking it with asterisk for instance) to be aware of. I was able to find one mention of a condition buried in the tiny font in the footer of the page stating that price featured assumes financing through this dealership. I did find that unfortunately after the fact. In addition to advertising lower/unattainable price, sales person never mentioned this is something I need to know before making 150 mile drive to purchase a car, I also called ahead to confirm what I need to bring as this will be a cash purchase. Once we arrived, test drove the car and time came to make a purchase, sales person comes back with price over $2100 higher than advertised, explaining that their online price is only if we finance and trade in old car. We were ok with financing part of the purchase to get this price, but sales person was adamant that we need a trade in on top of financing. Again I will mention that on their website there was no mention of trade in requirement.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Doesn't do online sales

Reviewed by Mike from VirginiaJuly 29, 2022

Don't try to buy if you are from out of town. When I asked about the price they gave me a price $4000 over the advertised price. When I asked why this is what I received in a message: "You have the cost of the vehicle, 1500 for shipping, 305 processing fee and being as we are a small town dealer we keep our pricing agressive to benefit those in our immediate market and any time we sell outside that market we have a market based adjustment fee which is where the additional amount came from."

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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