2431 North Frontage Road
Vicksburg, MS 39180

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Sales: 601-881-8508

Used Cars: 601-636-5323

Reviews of Kirk Brothers Ford of Vicksburg

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We purchased five trucks from Kirk Brothers Vicksburg

Reviewed by outdoorsvs01February 06, 2024

We purchased five trucks from Kirk Brothers Vicksburg last year. We agreed to buy seven trucks at $2500 under MSRP plus $395 document fees. However, the agreed discount wasn't applied to the price of one truck, resulting in overpayment of $2500. Despite multiple requests, we never received paperwork for one of the intended purchases, and after waiting for over a month, learned the trucks were sold to someone else. Our $500 deposits for the two unpurchased vehicles were also not refunded. Despite numerous emails to their Comptroller, Bonnie, requesting refunds totaling $3500, we have not received anything. What we received was no response and no refund. What reputable dealership treats their customers this way? My advice to others – avoid this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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