New South Ford

Customer service absolutely the worst. Do not buy a vehicle from this dealership! I promise you’ll regret it! They just want to sell you a vehicle then they don’t want to del with you. They ru my new truck through a car wash and scratched the xxxx out of the paint and plastic.

Took my 2021 F250 to get it checked out. I was told they were way too busy and for me to come back on a specific date and time. Well I showed up on time but was turned away and given another date and time. Now on my third attempt to get my truck looked at. Like before I showed on on time but was told they were too busy and acting like I was foolish thinking I should expect them to look at my truck the same day I brought it up there. I never made any assertion that I expected same day service. They turned me away 3 times. Lol read their response. I took time away from my work and family 3 times. Two of them were scheduled by them. They waisted my. Now they say to contact them again. You have got to be kidding me. No honor or integrity. People please read the reviews.

The quality of Ford vehicles is abysmal. My car was not fixed correctly, either. At 65000 my engine needed to be replaced, tech said it was a defect but it was out of warranty so Ford was not responsible and when I got my car back six weeks later, the engine light came on immediately. They said I needed a turbo, also not covered. When they drove me to pick up a rental, the driver made racist comments. I contacted Ford corporate and, to my knowledge, they did nothing about it. Don't buy a Ford.