1200 N Frontage Rd
Meridian, MS 39301

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Sales: 601-692-7911

Used Cars: 601-692-7911

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of New South Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Joke

Reviewed by Mike from Meridian, MSNovember 05, 2023

Took my 2021 F250 to get it checked out. I was told they were way too busy and for me to come back on a specific date and time. Well I showed up on time but was turned away and given another date and time. Now on my third attempt to get my truck looked at. Like before I showed on on time but was told they were too busy and acting like I was foolish thinking I should expect them to look at my truck the same day I brought it up there. I never made any assertion that I expected same day service. They turned me away 3 times. Lol read their response. I took time away from my work and family 3 times. Two of them were scheduled by them. They waisted my. Now they say to contact them again. You have got to be kidding me. No honor or integrity. People please read the reviews.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don't Buy Here

Reviewed by Mary from Meridian, MSDecember 13, 2022

The quality of Ford vehicles is abysmal. My car was not fixed correctly, either. At 65000 my engine needed to be replaced, tech said it was a defect but it was out of warranty so Ford was not responsible and when I got my car back six weeks later, the engine light came on immediately. They said I needed a turbo, also not covered. When they drove me to pick up a rental, the driver made racist comments. I contacted Ford corporate and, to my knowledge, they did nothing about it. Don't buy a Ford.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Fantastic. Don’t believe haters

Reviewed by ProTrkDvr from Dalton, GaJune 23, 2022

Great service people, great technicians. Was traveling to Texas with a camper in tow, when my F150 lower heater hose broke. Service got me right in, pressure tested, had the parts in stock, and installed in two hours. Did I mention that it was lunch time when I pulled in? Cannot say enough about the service department. Thanks!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About New South Ford

New South Ford Proudly Serving Drivers from Meridian MS Philadelphia MS Forest MS Newton MS Jackson MS Laurel MS and the east central Mississippi counties of Kemper Newton Lauderdale and Neshoba as the premier Ford dealership in the area.

We Invite You to Find Your Automotive Choice from our inventory
New and Used Ford Car and Truck Models: Fiesta Focus Fusion Escape Explorer Expedition F150 F250 and F350.

When was the last time you used the word 'love' to describe how you feel about your car? At New South Ford we hear our customers say it all the time and for good reason. Serving drivers from the Meridian MS Jackson MS

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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